Random blue screen error message on startup

Question

My computer, ever since it was first assembled in June of this year, has occasionally experienced blue screens or freezes during the stage where I enter the PIN after booting up. Additionally, sometimes when I press the power button, the screen won't light up.

I can confirm that:

1. The drivers are up to date.
2. The BIOS is up to date

Update: So I followed the instructions in this post and used driver verifier, and I've attached the mini dumps newly created minidump files.

https://drive.google.com/file/d/1CkGZ8OTewvf7mIYmMGfWnzquteJlbDj3/view?usp=sharing

Answer 1

Hello, I'm here to help.

The information you have provided indicates a problem with the system kernel, usually caused by a driver, which we need to verify further. Please first create a restore point for your system, then please refer to this article: https://learn.microsoft.com/en-us/windows-hardw... to enable driver verifier. In the third step select "Automatically select all drivers installed on this computer", wait for a couple of new blue screens and then collect 2-3 new dump files and share the new dump files with me.

If the computer has any automatic overclocking features enabled (including XMP, PBO, etc.) or manual overclocking, please restore the defaults first.

Driver verifier puts heavy pressure on the drivers in your system to troubleshoot drivers that are in poor condition or misbehaving. It is normal for your computer to run slowly after driver verifier is turned on. The computer will also crash more frequently and generate dump files during this process.

If your system fails to boot after driver verifier is turned on or enough dump files are generated, please restore via the restore point.

Please feel free to reply. This is not a live chat channel and I may be in a different time zone than you. As a result, replies may be delayed and I may respond minutes to hours later.