USB Connection Errors

Question

Hello All, i have a strange issue with my HP Fury zBook (Win11) and My HP Dock.

Everything will be working fine, if I remove the ZBook from the Dock and reconnect a short time later it doesn't repsond.

Nothing on the Display no Ethernet connection Nothing. Rebooting the laptop doens't always correct the issue. this has been happening on and off for a couple on months.

Ive even replaced the Dock and the issues still there. I believe the issue is with the Windows on the ZBook ... but i'm at a loss and i cannot just keep uninstalling the drives when ever the issue comes up.

Device manager shows warnings on the Devices USB Root Hub (USB 3.0) and the Generic SuperSpeed USB Hub ... but not at the same time one or the other shows ... Uninstall the driver with the issue, Restart, reconnect the Dock and its fine for a few days and then it happens again.

Thank you in advance.

Answer 1

I have rasied the issue with HP ... I'm sure it a windows issues causing this problem.

As i have no issues with other Devices on the same docking station.

Answer 2

I think that maybe a Q better directed at HP or their forums