Hello,dhakshith moily
Thank you for posting in the Microsoft community.
Don't worry, I'm here to help.
From your title, I understand that you are currently unable to play multiplayer games. Some common solutions may work in some games but not in others. Once I identify the game, I can more accurately recommend effective fixes, so please allow me to get some additional information.
- Considering that different games have their own multiplayer settings and requirements, in order to be able to determine their different needs. I would like to ask if you are unable to play multiplayer in multiple games, or a specific game? If it is the latter, can you share the name of the game with me.
- Some games may have different multiplayer experiences on different platforms (such as PC, console, mobile devices). What platform are you playing on?
- Unable to play multiplayer games usually pop up an error message, and the error situation will give us some clues. Do you see any error messages? If so, can you share them with me. If not, can you describe the situation where the problem occurs.
Microsoft Community can provide technical support in multiple languages. If you prefer to use other languages, we can provide you with technical support in the corresponding language.
After you refer to the above steps, you can share some information in this thread and I will answer your questions further. Thank you for your understanding and cooperation!
Best Regards,
Rota|Microsoft Community Support Specialist