Cause for BSOD

Question

Cause for BSOD

Anonymous

Hi,

I recently experienced a BSOD that hard crashed my gaming computer and I am trying to figure out why the crashed occurred. I suspect it's an issue due to a corrupted NVDIA driver and a clean install seems to have solved the problem. However, I just want to be sure. I do have a dump file for the BSOD. Can anyone help me figure out why it happened?

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5 answers

Answer 1

Gunasekar N 70,330 Independent Advisor

MainM,

I am glad I could help!

Give back to the Community. Help the next person who has this issue by indicating 'Yes' if the reply above solved your problem.

Best regards,

Gunasekar N

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Answer 2

Anonymous

Got it. Thank you for your help!

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Answer 3

MainM, thank you for sharing the dump files.

I have analyzed your dump files thoroughly and it seems that you have experienced a BSOD error (Crash) due to "NETIO.SYS" which is a system driver file related to your Network.

(This includes network drivers, VPN software, and third-party firewall or security software drivers.)

Make sure your Wireless (Wi-fi) and Wired Network adapter (Ethernet) are Up-to-date. You can also download and install the drivers from the PC manufacturer's website.

Also, it is recommended to run a system file checker utility to scan for corrupted Windows files.

https://support.microsoft.com/help/365e0031-36b...

However, the clean installation seems to have fixed the issue. Keep an eye on the network drivers in the future if you experience the BSOD error again.

I hope this information helps. If you have any questions, please let me know and I will be happy to help you further.

Best regards,

Gunasekar N

Answer 4

Anonymous

Here is the sharing link! Hopefully it works...

New folder

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Answer 5

Hello MainM,

Thank you for reaching out to the Microsoft Community and I'll be glad to assist you today.

Yes, please provide us with the dump files. Blue screen errors can occur for various reasons. To isolate the issue, it is recommended to share the minidump files for analysis. These files can help determine the exact cause of the crash, which is often related to a driver problem. By analyzing the dump files, we can identify which driver is causing the issue.

See, how to share minidump files in the community forum.

https://answers.microsoft.com/thread/5b11c5c7-5...

I hope this information helps. If you have any questions, please let me know and I will be happy to help you further.

Best regards,

Gunasekar N

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Cause for BSOD

5 answers