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user profile cannot be loaded

Anonymous
2024-07-17T02:24:54+00:00

How am I supposed to do ANYTHING when the computer is locked up due to the very corrupted user file in question? F8 gives me a path to safe mode with command prompt but the screen is all black and blank--no prompt or anything.

Windows for home | Previous Windows versions | Windows update

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  1. Anonymous
    2024-07-17T12:53:13+00:00

    How am I supposed to do ANYTHING when the computer is locked up due to the very corrupted user file in question? F8 gives me a path to safe mode with command prompt but the screen is all black and blank--no prompt or anything.

    See if this assists you.

    1. Do a System Restore in Safe Mode to before the problem:

    http://www.sevenforums.com/tutorials/700-system-restore.html

    Getting into Windows Safe Mode. Use Arrow Keys to Navigate and ENTER Key to select Mode  

    http://www.computerhope.com/issues/chsafe.htm#03

    1. "Fix "The User Profile Service failed the logon. User profile cannot be loaded." Error in Windows 7"

    http://www.sevenforums.com/tutorials/186131-user-profile-service-failed-logon-user-profile-cannot-loaded.html

    1. This may also assist you:

    "Fix a corrupted user profile"  in Windows 7.

    https://support.microsoft.com/en-us/help/14039/windows-7-fix-corrupted-user-profile

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