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BSOD NEED HELP

Anonymous
2024-07-19T22:08:04+00:00

I use avira antivirus and every time i install Valorant, the pc crashes with TCPIP.sys, when I uninstall valorant, everything goes back to normal. I try a lot of steps to fix the issue with no avale. I i tryed everything. I need help.

Mini Dump File : https://drive.google.com/file/d/10K7QTwzeQfPJp\_iTT1m1DKPeAkzMWCwB/view?usp=sharing

Windows for home | Windows 10 | Performance and system failures

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Anonymous
2024-07-20T01:05:13+00:00

Hi Jozef,

My name is Igor, it's a pleasure for me to help others and I'll try to help you.

Please reinstall network and chipset (motherboard) drivers from ASUS support site.

Try to uninstall Avira.

If this will not help, please share new minidumps.

Note, It is not recommended to share a full memory dump, some personal data may be extracted, thou this is not an easy task. Minidumps are enough in most cases.

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  1. Anonymous
    2024-07-20T06:46:11+00:00

    I'l try both and get back to you guys

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  2. Anonymous
    2024-07-19T23:08:46+00:00

    Please run the V2 log collector and post a share link into this thread using one drive, drop box, or google drive.

    https://www.tenforums.com/bsod-crashes-debugging/2198-bsod-posting-instructions.html

    https://www.elevenforum.com/t/bsod-posting-instructions.103/

    Make sure that links are available without sign in.

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