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keep getting bsod from bug error

Anonymous
2024-07-26T02:41:26+00:00

i keep getting a bsod from bug errors. "The computer has rebooted from a bugcheck.  The bugcheck was: 0x0000007f (0x0000000000000008, 0xffffde803700de70, 0xffffde8037008010, 0xfffff80735c0ddab). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: ab390f71-1944-4015-a790-113467014ca0."

Windows for home | Windows 10 | Performance and system failures

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  1. Sumit D - IA 170.7K Reputation points Independent Advisor
    2024-07-28T07:43:27+00:00

    Thanks, Rei.

    To better understand the issue, Please see the article below on how to share System logs.

    http://www.yourwindowsguide.com/2017/12/how-to-...

    Content on the above blog is written by a Windows MVP so it is safe. However, do watch out for the ads.

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  2. Anonymous
    2024-07-28T01:17:09+00:00

    Hello Sumit, I have downloaded the program and ran the test and ill link the test results here: TESTRESULTS.TXT

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  3. Sumit D - IA 170.7K Reputation points Independent Advisor
    2024-07-27T14:52:12+00:00

    Hi Rei,

    All the crashes indicate a Processor issue.

    Please disable Overclocking and XMP profiles until we complete troubleshooting. If you do not know about Overclocking, your device likely does not have it enabled.

    Please run IPDT and let me know:

    https://www.intel.com/content/www/us/en/downloa...

    Good luck!

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  4. Anonymous
    2024-07-27T02:26:20+00:00

    Thank you for the reply. Here is the link: dmp

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  5. Sumit D - IA 170.7K Reputation points Independent Advisor
    2024-07-26T03:13:03+00:00

    Hi,

    I'm Sumit, here to answer your query at the Microsoft Community.

    We need log files(called dump files) that tell us what lead to crash.

    Please share them with us for a better analysis of the problem. Instructions can be found here:

    https://answers.microsoft.com/en-us/windows/for...

    To share files here, please see:

    How to share diagnostic files/logs on Microsoft community

    https://answers.microsoft.com/en-us/feedback/fo...

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