Cumulative Update

Question

2024 07 cumulative update for windows 11 version 23h2 for x64 based systems kb5040442.whwn I install that and restart it it's stuck at 9% and restart and it said something didn't go as planned we are change it back or something like that pls help me

Answer 1

Hello Venkalth,

Thank you for reaching out to the Microsoft Community and I'll be glad to assist you today.

I understand that you are experiencing an error when installing the Updates. If the update is stuck, usually indicates that there is a problem with Windows Update components ". You could try the following troubleshooting steps below to fix the issue.

1. Run Windows update troubleshooter.

Select Start > Settings > System > Troubleshoot > Other troubleshooters. Next, under Most Frequent, select Windows Update > Run.

When the troubleshooter is finished running, it's a good idea to restart your device. Install the updates.

2. Run a System Scan - System File Checker is a utility in Windows that checks for problems with files on your computer. To run it, follow these steps:

a. In the search box on the taskbar, type command prompt, right-click and "Select Run as administrator", and then select Yes.

b. Type or Paste the Command lines one by one and click enter. (Note: Each command may take a few minutes to start and complete. Do not copy-paste the commands all at once)

DISM /Online /Cleanup-Image /CheckHealth

DISM /Online /Cleanup-Image /ScanHealth

DISM /Online /Cleanup-Image /RestoreHealth

sfc /scannow

c. After you see a message that says, "Verification 100% complete," type exit and press Enter.

d. Restart your PC and install the updates.

3. Reset Windows Update components:

a. Open Command Prompt as administrator.

b. Run the following commands one by one: (Type/paste the command one by one and hit Enter)

net stop wuauserv

net stop cryptSvc

net stop bits

net stop msiserver

ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

ren C:\Windows\System32\catroot2 Catroot2.old

net start wuauserv

net start cryptSvc

net start bits

net start msiserver

c. Once completed, restart your computer and install the Windows Updates again.

I hope this information helps. If you have any questions, please let me know and I will be happy to help you further.

Best regards,

Gunasekar N

Answer 2

When you download and install the updates, being sure all updates have downloaded and installed, do you wait until then to reboot your computer? If yes, be sure to give your computer time to complete any phase of the update. Be patient. Your computer will let you know when the reboot is complete, and you can sign in.