Hello,
I have not heard back from you in 96 hours. If you need further help at this point, please create a new thread to discuss those concerns.
Best Regards,
Sheng G. - MSFT | Microsoft Community Support Specialist
Touch pad settings missing
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Anonymous
I'm trying to disable my touch pad, but the only settings in that category is for sensitivity. There should be a lot more there, like automatic disabling of it if I connect a mouse. What is going on here?
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Windows for home | Windows 10 | Devices and drivers
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5 answers
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Anonymous
2024-07-21T11:25:54+00:00 -
Anonymous
2024-07-19T12:06:17+00:00 Hello,
I have not received the message from you yet. If there is anything more that I can do for you or if anything is unclear, please do not hesitate to let me know.
Best Regards,
Sheng G. - MSFT | Microsoft Community Support Specialist
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Anonymous
2024-07-17T09:33:39+00:00 Hello,
Based on the description, it seems that the touchpad is treated as an additional mouse, which prevents the advanced options from showing up.
You can try installing the touchpad driver via Windows update first. To do so, right-click Start->Settings->Update and security->Windows update, install all available updates, including the optional ones, and see whether the issue persists. You can also try updating the touchpad driver from the manufacturer's website.
If the issue persists after updating, what is the brand and model of the laptop? Additionally, please right-click Start->Device manager, expand the "Human Interface Devices" and the "Mice and other pointing devices" section, and provide a screenshot.
We look forward to your response.
Best Regards,
Sheng G. - MSFT | Microsoft Community Support Specialist
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Anonymous
2024-07-15T11:15:40+00:00 Here you go! :)
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Anonymous
2024-07-15T07:11:02+00:00 Hello Jimmy Gladth,
Thanks for reaching out here in the Microsoft Answers Community.
Based on the description, it seems that the "touch pad settings" are a third-party application.
Please provide a screenshot of the interface where you can only adjust the sensitivity, so we can better understand your situation.
We look forward to your response.
Best Regards,
Sheng G. - MSFT | Microsoft Community Support Specialist