I got multiple errors in my windows!

Question

I got multiple errors in my windows! i cant search on windows bar, I cant defrag my drives, the icon on desktop wont save their location after restart the device, CMD is using 2GB of my ram every time i start up my laptop, and for some reason my recovery media is missing so i cant reset or return to my old restoration point.. Can someone help me with this? i tried everything from accessing the services, use the RestoreHealth command on cmd and nothing works. i cant even format my device as it says missing recovery media...

here is my autorun .arn file:

https://drive.google.com/file/d/1ko2pNUr_kCVTEW94vMKmGkgrhWJcSEPL/view?usp=drive_link

Answer 1

Dear Zaidani,

Thank you for the update. I understand that performing a clean installation of Windows can be a significant step, but given the multiple issues you're experiencing, it may be the most effective solution to restore your system's functionality. Let's proceed with detailed steps to cleanly install Windows, ensuring that you have all the necessary information to complete this process efficiently and safely.

Preparing for a Clean Installation of Windows

1. Backup Important Data: Before performing a clean installation, it's critical to back up all your important data such as documents, pictures, videos, and other personal files. You can use an external hard drive or cloud storage for this purpose.

2. Create a Bootable USB Drive

1. Download the Media Creation Tool: Visit the Download Windows 11 and download the Media Creation Tool.
2. Run the Media Creation Tool:
   • Launch the Media Creation Tool.
   • Choose Create installation media (USB flash drive, DVD, or ISO file) for another PC and click Next.
   • Select the language, edition, and architecture of Windows 11, then click Next.
   • Choose USB flash drive and ensure your USB drive (8GB minimum) is connected, then click Next.
   • Follow the prompts to create the bootable USB drive.

3. Perform a Clean Installation

1. Boot from the USB Drive:
   • Insert the bootable USB drive into your laptop.
   • Restart your laptop and press the appropriate key (such as F12, ESC, or DEL) to enter the boot menu.
   • Select the USB drive from the boot options and press Enter.
2. Install Windows:
   • Follow the on-screen instructions. When prompted, select Custom: Install Windows only (advanced).
   • Delete all partitions on the primary disk to ensure a completely clean installation (make sure all important data is backed up as this will erase your disk).
   • Select the unallocated space to install Windows and click Next.
   • Continue with the installation process. Windows will restart multiple times during this process.

Post-Installation Steps

1. Install Drivers and Updates: Once Windows is installed, connect to the internet and allow Windows to install necessary updates and drivers automatically. Visit the manufacturer’s website for your laptop to download and install any specific drivers required.
2. Restore Your Data: After ensuring your system is working smoothly, restore your backed-up data to the appropriate locations.

Additional Recommendations

1. Monitor System Performance: Keep an eye on system performance and resources using the Task Manager to ensure everything is running optimally.
2. Security Measures: Install a reputable antivirus program and schedule regular scans to keep your system secure.

By performing a clean installation of Windows, you should be able to resolve the multiple issues you are experiencing. If you have any questions or run into difficulties during the process, please do not hesitate to reach out. We are here to support you through every step.

Thank you for your patience and cooperation. I hope this solution brings your system back to optimal performance. Best regards,Martin | Microsoft Community Support Specialist

Answer 2

Dear Zaidani,

Welcome to the Microsoft Community

Thank you for reaching out to us regarding the multiple issues you are encountering with your Windows system. I understand how frustrating this situation can be, and I’m here to assist you in resolving these problems. Let's address each issue one by one.

1. Windows Search Bar Not Working

Rebuild Search Index

• Go to Settings > Search > Searching Windows.
• Click on Advanced Search Indexer Settings.
• Under the Index Settings tab, click Rebuild.

2. Cannot Defrag Drives

Ensure Defragmentation Service is Running

• Press Win + R, type services.msc, and press Enter.
• Locate Optimize Drives service, right-click on it, and ensure it is set to Automatic and is running.

3. Desktop Icons Not Saving Their Location

Reset Icon Cache: Open Command Prompt as Administrator and run the following commands:

ie4uinit.exe -ClearIconCache



taskkill /IM explorer.exe /F



DEL /A /Q "%localappdata%\IconCache.db"



shutdown /r

4. CMD Using Excessive RAM

Step 1: Check Startup Programs

• Press Ctrl + Shift + Esc to open Task Manager.
• Go to the Startup tab and disable unnecessary programs.

Step 2: Scan for Malware: Run a full system scan using Windows Defender or a trusted third-party antivirus software.

If the above steps do not resolve the issues, you may need to perform a clean installation of Windows. Here’s how you can proceed:

How to: Perform a Custom Installation of Windows 11 and Windows 10 or - Microsoft Community

• Ensure you back up all important data to an external drive or cloud storage.
• Go to the Microsoft Download Center and download the Media Creation Tool to create a bootable USB drive.
• Boot from the USB drive and follow the on-screen instructions to install a fresh copy of Windows.
• Disclaimer: Please ensure that you backup any important data, including Documents, Pictures, Videos, and more.

I hope these steps help you in resolving the issues you are facing. If you need further assistance, please do not hesitate to reach out.

Best Regards,

Martin | Microsoft Community Support Specialist

tried it all except for the clean installation..

Answer 3

Dear Zaidani,

Welcome to the Microsoft Community

Thank you for reaching out to us regarding the multiple issues you are encountering with your Windows system. I understand how frustrating this situation can be, and I’m here to assist you in resolving these problems. Let's address each issue one by one.

1. Windows Search Bar Not Working

Rebuild Search Index

• Go to Settings > Search > Searching Windows.
• Click on Advanced Search Indexer Settings.
• Under the Index Settings tab, click Rebuild.

2. Cannot Defrag Drives

Ensure Defragmentation Service is Running

• Press Win + R, type services.msc, and press Enter.
• Locate Optimize Drives service, right-click on it, and ensure it is set to Automatic and is running.

3. Desktop Icons Not Saving Their Location

Reset Icon Cache: Open Command Prompt as Administrator and run the following commands:

ie4uinit.exe -ClearIconCache

taskkill /IM explorer.exe /F

DEL /A /Q "%localappdata%\IconCache.db"

shutdown /r

4. CMD Using Excessive RAM

Step 1: Check Startup Programs

• Press Ctrl + Shift + Esc to open Task Manager.
• Go to the Startup tab and disable unnecessary programs.

Step 2: Scan for Malware: Run a full system scan using Windows Defender or a trusted third-party antivirus software.

If the above steps do not resolve the issues, you may need to perform a clean installation of Windows. Here’s how you can proceed:

How to: Perform a Custom Installation of Windows 11 and Windows 10 or - Microsoft Community

• Ensure you back up all important data to an external drive or cloud storage.
• Go to the Microsoft Download Center and download the Media Creation Tool to create a bootable USB drive.
• Boot from the USB drive and follow the on-screen instructions to install a fresh copy of Windows.
• Disclaimer: Please ensure that you backup any important data, including Documents, Pictures, Videos, and more.

I hope these steps help you in resolving the issues you are facing. If you need further assistance, please do not hesitate to reach out.

Best Regards,

Martin | Microsoft Community Support Specialist