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BSOD help

Anonymous
2024-07-15T05:38:19+00:00

Hi,

For the last week I've been receiving varying BSOD on my 6 month old pc. A computer repair person tested all my hardware which seemed okay. He reinstalled windows 11. It worked for a day, then started BSOD again.

Here are my dump files:

https://1drv.ms/f/s!AmaET4D83JZXdTh4hvXbG7DIg7E?e=O24SM7

Thank you!

Windows for home | Windows 11 | Performance and system failures

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  1. Anonymous
    2024-07-15T07:14:03+00:00

    Hi, I am Dave, I will help you with this.

    Your minidump files indicate a driver associated to your Intel processor and memory (RAM) corruption as the cause of the system crashes.

    1

    Go to the support page for your PC or Motherboard on the manufacturers website, then from there, download and install the version of Chipset drivers they recommend and while there, if you do not have your drive encrypted with Bitlocker, check for any BIOS update that may need to be installed

    2

    Wait to see if your system stabilizes, if not, the best option is to download the widely available free utility MemTest86, then run a full 4 pass scan with that to test your RAM for physical errors

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