Share via

Windows Hardware error crashing

Anonymous
2024-07-15T02:51:32+00:00

Windows keeps crashing after a day due to a hardware error. The bucket ID is LKD_0x19E_PLDR_IMAGE_rt25cx21x64.sys any ideas of what it could be?

Windows for home | Windows 11 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

3 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2024-07-15T14:31:35+00:00

    I just checked and re-updated. I'll see if anything changes. Thanks.

    Was this answer helpful?

    0 comments
  2. Sakiko 39,240 Reputation points Independent Advisor
    2024-07-15T03:33:43+00:00

    Hello, I'm here to help.

    I may need you to provide the dump file to help you analyze the failure. Please see if there is a. DMP file in your system directory "C:\Windows\Minidump". If there is, please upload it to a cloud drive such as OneDrive, Dropbox, Google Drive and share the link here, I will help you analyze it.

    If you can't upload them due to permission issues, please copy them to your desktop and upload them again.

    Disclaimer: The dump file may contain some information about you, such as system environment, software used, etc. This is a public community and can be viewed by anyone, so please remove the share as soon as possible after I answer. Please do not provide the file named "MEORY.DMP", which contains almost all information about your system.

    Please feel free to reply. This is not a live chat channel and I may be in a different time zone than you. As a result, replies may be delayed and I may respond minutes to hours later.

    Was this answer helpful?

    0 comments
  3. Ramesh 176.5K Reputation points Volunteer Moderator
    2024-07-15T03:27:30+00:00

    rt25cx21x64.sys is the Realtek ethernet driver. Does updating it help?

    Was this answer helpful?

    0 comments