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SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (7e)

Anonymous
2024-07-16T08:28:41+00:00

I got SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (7e) BSOD when I plugged my external mouse with my laptop.

MINIDUMP: https://drive.google.com/file/d/1rT5CLHVDQAZtjL62SUWolJi7f8EGV7eT/view?usp=sharing

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2024-07-16T09:17:58+00:00

    Open File Explorer.

    Then in these 3 locations, perform a search for rawaccel.sys

    C:\Program Files

    C:\Program Files (x86)

    C:\Windows\System32

    When you find that file, right click it and select Properties.

    Please provide a screenshot of the initial tab and the Details tab on the resulting dialog.

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  2. Anonymous
    2024-07-16T09:15:45+00:00

    Nothing like that exists in Apps and Features....

    BTW I recently intalled MongoDB and MongoShell for coding.... just for your information maybe this caused smthng wrong...

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  3. Anonymous
    2024-07-16T09:13:26+00:00

    Open the Settings App, then go to Apps and Features.

    Scroll through the list of installed software, can you find Raw Accel listed in there or any other mouse utility?

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  4. Anonymous
    2024-07-16T09:10:40+00:00

    How I know which utility to uninstall ?
    Also I dont install any virtual driver recently....

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  5. Anonymous
    2024-07-16T09:03:39+00:00

    Hi, I am Dave, I will help you with this.

    Your minidump file indicates a virtual driver usually associated to a utility named RawAccel that is causing your PC to crash.

    Completely uninstall that utility, restart your PC and wait to see if your system is stable.

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