Computer won't load into windows

Question

Alright so I'm coming at this now from just a general standpoint to see if there is any way to save my laptop.

So from the beginning:

Computer decided to turn on and I get past the manufacturer logo but then a black screen comes up with text saying

Checking media pressence...

Media present...

Start PXE over IPv4 at MAC:

And then of course it lists a Mac address.

It would stay this way for a while then it would boot into my manufacturer's support assist saying "boot drive failure on device" then it would restart and immediately go into bios.

I've rest the bios to defaults, I've turned secure boot off, I've even changed the boot priority so that ipv4 and ipv 6 were first rather than the windows boot manager and it still had the same results.

I ran my manufacturer's diagnostics tool and apart from the battery, everything came up green and good. The battery showed an error because my laptop no longer has a battery in it. But that's beside the point.

I've tried booting into recovery mode to reset my laptop but since it can't boot into windows im.unable to Rea that screen to wipe and reset it.

I've managed to create a clean windows 10 install file on a USB stick on another computer and through that I've tried to run the repair tool but it simply says it's unable to run the repair tool.

I've also tried to install windows 10 fresh despite my pc being windows 10 pro, but it says it can't find or make a partition and only shows 2 drives: the USB stick and a 1TB drive on my computer that I never used for anything as far as I know.

There is a 2TB RAID 0 setup inside my laptop and I have found through fenaggling I'm bios that it claims it has failed and is not bootable.

It lists it as being RAID0 (stripe) and lists a 3rd drive on my computer saing it is a member disk.

All I can do from the bios is reset that 3rd drive to non-raid or delete the main raid drive that failed.

And when I tried to clean install windows 10 on that other physical drive that does show up as being nearly empty, it claims that it might have important info from my computer manufacturer that could get deleted if I format it. The other two drives don't even appear as an option.

So with all this I ask now:

Is there any saving my laptop or is it a goner and it's time to get a new pc?

Thank you all for your time and I hope you all have a wonderful morning/afternoon/evening/night!

Answer 1

Hi, Leon,

Sorry to hear you're experiencing this issue.

These symptoms indicate that your hard drive is damaged. You can use a tool called SeaTools Bootable to check the health of your hard drive and scan it for errors. You will need to use another computer to download this tool and create the bootable flash drive.

"SeaTools Bootable is a comprehensive, easy-to-use diagnostic tool that helps you quickly determine what is preventing you from accessing data on your desktop or notebook computer. It includes several tests that will examine the physical media on your Seagate, Maxtor or Samsung disk drive and any non-Seagate disk drive."

You can see more information and download SeaTools at these links.

https://www.seagate.com/manuals/software/seatoo...

https://www.seagate.com/content/dam/seagate/mig...

If SeaTools identifies any problem with your hard drive, it means that your hard drive is physically damaged and needs to be replaced.

Note: These links are non-Microsoft websites. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

I hope this information helps. If you have any questions, please let me know and I'll be glad to assist you further.