Share via

Constant BSOD

Anonymous
2024-07-03T17:50:05+00:00

My PC has crashed a total of 5 times today. See latest minidump file that was generated below. Generally happens when using Chrome and Edge browser - I've rebuilt this PC already and also updated Chrome and Edge to the latest build. Would appreciate any assistance - Thanks

************* Preparing the environment for Debugger Extensions Gallery repositories **************
   ExtensionRepository : Implicit
   UseExperimentalFeatureForNugetShare : true
   AllowNugetExeUpdate : true
   NonInteractiveNuget : true
   AllowNugetMSCredentialProviderInstall : true
   AllowParallelInitializationOfLocalRepositories : true

   EnableRedirectToV8JsProvider : false

   -- Configuring repositories
      ----> Repository : LocalInstalled, Enabled: true
      ----> Repository : UserExtensions, Enabled: true

>>>>>>>>>>>>> Preparing the environment for Debugger Extensions Gallery repositories completed, duration 0.000 seconds

************* Waiting for Debugger Extensions Gallery to Initialize **************

>>>>>>>>>>>>> Waiting for Debugger Extensions Gallery to Initialize completed, duration 0.015 seconds
   ----> Repository : UserExtensions, Enabled: true, Packages count: 0
   ----> Repository : LocalInstalled, Enabled: true, Packages count: 41

Microsoft (R) Windows Debugger Version 10.0.27553.1004 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Temp\070324-6390-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

************* Path validation summary **************
Response                         Time (ms)     Location
Deferred                                       srv*
Symbol search path is: srv*
Executable search path is: 
Windows 10 Kernel Version 22621 MP (12 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Kernel base = 0xfffff804`80e00000 PsLoadedModuleList = 0xfffff804`81a13150
Debug session time: Wed Jul  3 09:54:23.413 2024 (UTC - 7:00)
System Uptime: 0 days 0:16:18.006
Loading Kernel Symbols
...............................................................
................................................................
................................................................
..........
Loading User Symbols
PEB address is NULL !
Loading unloaded module list
..........
For analysis of this file, run !analyze -v
nt!KeBugCheckEx:
fffff804`8121a240 48894c2408      mov     qword ptr [rsp+8],rcx ss:ffffcf82`9f216700=0000000000000154
2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

UNEXPECTED_STORE_EXCEPTION (154)
The store component caught an unexpected exception.
Arguments:
Arg1: ffff9702be449000, Pointer to the store context or data manager
Arg2: ffffcf829f2167b0, Exception information
Arg3: 0000000000000001, Reserved
Arg4: 0000000000000000, Reserved

Debugging Details:
------------------

KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 1874

    Key  : Analysis.Elapsed.mSec
    Value: 2489

    Key  : Analysis.IO.Other.Mb
    Value: 2

    Key  : Analysis.IO.Read.Mb
    Value: 0

    Key  : Analysis.IO.Write.Mb
    Value: 6

    Key  : Analysis.Init.CPU.mSec
    Value: 499

    Key  : Analysis.Init.Elapsed.mSec
    Value: 5128

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 96

    Key  : Bugcheck.Code.LegacyAPI
    Value: 0x154

    Key  : Bugcheck.Code.TargetModel
    Value: 0x154

    Key  : Dump.Attributes.AsUlong
    Value: 1008

    Key  : Dump.Attributes.DiagDataWrittenToHeader
    Value: 1

    Key  : Dump.Attributes.ErrorCode
    Value: 0

    Key  : Dump.Attributes.KernelGeneratedTriageDump
    Value: 1

    Key  : Dump.Attributes.LastLine
    Value: Dump completed successfully.

    Key  : Dump.Attributes.ProgressPercentage
    Value: 0

    Key  : Failure.Bucket
    Value: 0x154_c0000420_nt!ST_STORE_SM_TRAITS_::StDmPageRemove

    Key  : Failure.Hash
    Value: {590615ef-63a3-d229-bb3e-108b70d75f76}

BUGCHECK_CODE:  154

BUGCHECK_P1: ffff9702be449000

BUGCHECK_P2: ffffcf829f2167b0

BUGCHECK_P3: 1

BUGCHECK_P4: 0

FILE_IN_CAB:  070324-6390-01.dmp

DUMP_FILE_ATTRIBUTES: 0x1008
  Kernel Generated Triage Dump

EXCEPTION_RECORD:  ffffcf829f2177a8 -- (.exr 0xffffcf829f2177a8)
ExceptionAddress: fffff804813c4fec (nt!ST_STORE<SM_TRAITS>::StDmPageRemove+0x00000000000002dc)
   ExceptionCode: c0000420 (Assertion failure)
  ExceptionFlags: 00000000
NumberParameters: 0
Assertion: (((NTSTATUS)(Status)) >= 0) || Status == ((NTSTATUS)0xC0000006L) || (Status == ((NTSTATUS)0xC0000225L) && DataMgr->PersistState->State >= PersistUnpersisting)

EXCEPTION_PARAMETER1:  000000000015e825

EXCEPTION_PARAMETER2:  0000000000000315

CONTEXT:  ffffcf829f216fc0 -- (.cxr 0xffffcf829f216fc0)
rax=ffff9702be44a668 rbx=ffffffffffffffff rcx=ffff9702c3b2b000
rdx=000000000000022a rsi=00000000200a4911 rdi=0000000000000000
rip=fffff804813c4fec rsp=ffffcf829f2179e0 rbp=ffffcf829f217a58
 r8=0000000000000200  r9=000000000015e825 r10=0000000000000315
r11=0000000000000315 r12=ffff9702c3ebc60c r13=ffff9702be449068
r14=ffff9702be449050 r15=00000000c0000225
iopl=0         nv up ei ng nz ac pe cy
cs=0010  ss=0000  ds=002b  es=002b  fs=0053  gs=002b             efl=00040293
nt!ST_STORE<SM_TRAITS>::StDmPageRemove+0x2dc:
fffff804`813c4fec cd2c            int     2Ch
Resetting default scope

BLACKBOXBSD: 1 (!blackboxbsd)

BLACKBOXNTFS: 1 (!blackboxntfs)

BLACKBOXPNP: 1 (!blackboxpnp)

BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  MemCompression

ERROR_CODE: (NTSTATUS) 0xc0000420 - An assertion failure has occurred.

EXCEPTION_CODE_STR:  c0000420

EXCEPTION_STR:  0xc0000420

STACK_TEXT:  
ffffcf82`9f2179e0 fffff804`813c7cc9     : ffff9702`00000000 ffff9702`c2209910 00000000`00000000 fffff804`200a4911 : nt!ST_STORE<SM_TRAITS>::StDmPageRemove+0x2dc
ffffcf82`9f217aa0 fffff804`812d4294     : ffff9702`be449000 ffffcf82`9f217b48 00000000`00000001 ffff9702`c2209a90 : nt!ST_STORE<SM_TRAITS>::StWorkItemProcess+0x375
ffffcf82`9f217af0 fffff804`81168ab1     : 00000000`00000000 00000000`00000000 ffff9702`bca6e080 ffff9702`b6d59040 : nt!SMKM_STORE<SM_TRAITS>::SmStWorker+0x16b7d4
ffffcf82`9f217b80 fffff804`8100e957     : ffff9702`be449000 fffff804`81168aa0 ffffcf82`9d9716c8 46402641`41204600 : nt!SMKM_STORE<SM_TRAITS>::SmStWorkerThread+0x11
ffffcf82`9f217bb0 fffff804`8121f3b4     : ffff8701`2ca51180 ffff9702`bca6e080 fffff804`8100e900 4c427320`4657722d : nt!PspSystemThreadStartup+0x57
ffffcf82`9f217c00 00000000`00000000     : ffffcf82`9f218000 ffffcf82`9f211000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x34

SYMBOL_NAME:  nt!ST_STORE<SM_TRAITS>::StDmPageRemove+2dc

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

IMAGE_VERSION:  10.0.22621.3733

STACK_COMMAND:  .cxr 0xffffcf829f216fc0 ; kb

BUCKET_ID_FUNC_OFFSET:  2dc

FAILURE_BUCKET_ID:  0x154_c0000420_nt!ST_STORE_SM_TRAITS_::StDmPageRemove

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {590615ef-63a3-d229-bb3e-108b70d75f76}

Followup:     MachineOwner
---------
Windows for home | Windows 11 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

1 answer

Sort by: Most helpful
  1. David-M 115.3K Reputation points Independent Advisor
    2024-07-03T18:22:13+00:00

    Hi. I'm David, and I'm happy to help you.

    Please share the minidump files.

    (Do not share the MEMORY.DMP file as it may contain personal information. Only share the minidump files.)

    These files are in "C:\Windows\Minidump".

    Copy any files you have to your desktop and store them in a ZIP file. Then, upload the ZIP file to the cloud (OneDrive), choose to share it, and get the link.

    Post the link to the ZIP file here so I can have a look.

    I await your reply. Click on the "Reply" button below my reply.

    Was this answer helpful?

    0 comments No comments