WHEA_UNCORRECTABLE_ERROR BSOD

Question

Hello,

I’ve been having trouble with this bsod for years now, it only occurs when i use a browser. It crashes randomly and sometimes it can be stable for days and months then go back to crashing.

The crash dump files always indicate genuineintel.sys, edge.exe ( it will indicate that if i use it or firefox), chrome.exe ( if i use it ) and msedgewebview2.exe.

0x124_0_GenuineIntel_PROCESSOR__UNKNOWN_IMAGE_GenuineIntel.sys

0x124_0_GenuineIntel_PROCESSOR_MAE_INTERNAL_PARITY_IMAGE_GenuineIntel.sys

Minidumps:

I would really appreciate some help.

Answer 1

Here is the support link for your motherboard where you can get the chipset drivers from.

https://www.gigabyte.com/us/Motherboard/B460M-D...

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Answer 2

Thank you for answering, I can’t find chipset driver for GIGABYTR B460M DS3H AX V2-Y1 motherboard, intel b460 (Comet Lake Pch-V) chipset. It seems to be discontinued and the bios is locked by the manufacturer. Maybe I should replace parts?

Answer 3

Hi, I am Dave, I will help you with this.

Go to the support page for your PC or Motherboard on the manufacturers website, then from there, download and install the version of Chipset drivers they recommend and while there, if you do not have your drive encrypted with Bitlocker, check for any BIOS update that may need to be installed