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Anonymous
2024-07-27T03:07:12+00:00

I have a hard disk and an SSD in my PC. When I work on the SSD for a long time, the hard disk spins off, and when I go to the folder of the hard disk, the hard disk spins normally. Some days ago, I was working on the SSD for a long time. Then I clicked on the F drive of the hard disk. Then my PC suddenly became slow. It takes a lot of time to copy and paste the folder. At one point the PC turned off due to Windows not responding. Now why this problem has happened and what is its solution, I want the help of experts

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2024-07-28T10:11:29+00:00

    Hello, Rajdip_319

    Welcome to the Microsoft Community

    Thank you for your feedback. I read the information you provided. Based on your description of the problem, the problem you are currently experiencing seems to be a normal situation.

    When you work on a solid-state drive (SSD) for a long time, the mechanical hard disk (HDD) may enter a dormant state to save power and reduce wear. This is normal behavior. When you access the HDD again, it takes time to restart, which may cause the system to slow down temporarily.

    You can adjust the power management settings of the hard disk to reduce or disable the frequency of the hard disk entering the dormant state as follows.

    Press Win + X and select "Power Options".

    Click "Additional power settings".

    Select the current power plan and click "Change plan settings".

    Click "Change advanced power settings".

    In the pop-up window, find the "Hard disk" option, expand "Turn off the hard disk after this time", and then set the time to a longer time, or select "Never".

    At the same time, I also recommend that you try a clean boot and then test whether the problem still exists, as follows

    1. Press Windows+R and enter "msconfig"
    2. Open System Configuration and select the General tab-Selective startup.
    3. Uncheck the option to load startup items.
    4. Go to the Services tab - click Hide all Microsoft services in the lower left corner, and then click Disable all.
    5. Click OK and restart the computer. (Please be sure to select Hide all Microsoft services first, then click Disable all, otherwise it may cause unforeseen problems such as being unable to enter the system)

    Disclaimer: "Clean Boot" starts Windows with a minimal set of drivers and startup programs. It helps determine whether background services are interfering with your games or programs and isolates the cause of the problem.

    Best regards

    Brian - Microsoft Community Support Specialist

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