I looked at my account, that is how I know I paid in May 2024.
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Anonymous
Is there any way to contact Microsoft without going through their song and dance on their website? I have a question about billing. No matter what I click on it takes me back to the Support page. I have spent almost 3 hours trying to find a way. My spelling is not all that great, when they tell me another way to spell something it doesn't help.
Windows for home | Windows 11 | Gaming
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Anonymous
2024-07-06T04:20:07+00:00 -
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Neil D 33,495 Reputation points Volunteer Moderator2024-07-05T10:05:24+00:00 Use the Get Help app in windows or Contact Us - Microsoft Support enter chat with an agent then Contact Support.
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EmilyS726 240.6K Reputation points Independent Advisor2024-07-05T03:40:10+00:00 I see. You can still use the same method to chat with billing support, even if it is not a refund issue. Billing issue usually involves looking up your account, hence it cannot be done on a public forum.
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Anonymous
2024-07-05T02:43:26+00:00 I don't want my money back. I thought it was odd, to say the least, how fast the year between May 2024 passed and July 2024.
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EmilyS726 240.6K Reputation points Independent Advisor
2024-07-05T02:13:28+00:00 Hello, this is Emily.
This is a public forum. For your privacy and security, refund matter cannot be discussed here, nor does anyone helping here have access to such data. You will need to contact support to get it handled. On your computer, launch the Get Help app from the start menu, then type in "billing" as the keyword. On the next page, you can click on "Contact support" button. Then fill out a few more details and you will be directed to the page where you will have the option to chat with a live support agent.