Different Blue Screen Errors

Question

i have an ASUS Zenbook Laptop with CPU and GPU AMD Radeon and my windows is 11. it's now about 3months that i faced blue screen errors and received different errors. below are some of the errors i faced:

• Unexpected_Store_Exception
• Driver_Overran_Stack_Buffer
• Critical_Process_Died
• System_Service_Exception

is there anyone here can help me with this issue? is there a hardware issue or software?

Note: i reboot and reinstall my windows twice but yet i faced several errors in different times.

regards,

Answer 1

Your minidump file just indicates memory (RAM) corruption no specific cause of that crash is listed

1

The best option is to download the widely available free utility MemTest86, then run a full 4 pass scan with that to test your RAM for physical errors

2

If no RAM errors are found, to try to force Windows 11 show any faulting drivers, the best option would be to turn on Driver Verifier, let your PC crash 3 times, then you must turn off Driver Verifier, and finally, upload any newly created minidump files

Before you run Driver Verifier, please create a new System Restore Point

https://answers.microsoft.com/en-us/windows/for...

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Note, if you have any difficulty getting into Windows with Driver Verifier enabled:

Start your PC, just as Windows attempts to load (spinning dots), press and hold Power Button for 5 - 10 seconds to perform a Hard Shut Down

Do this twice

On the third start Windows will boot into the Recovery Environment and from there you can access System Repair, Safe Mode, Command Prompt... etc.

Go to Troubleshoot - Advanced Option - Startup Settings and click Restart

Upon restart, press 4 to enter Safe Mode

Open Command Prompt as Administrator and run these two commands, then restart your PC.

verifier /reset

verifier /bootmode resetonbootfail

Answer 2

Hi Dave,

Thanks for your support:

here you can find the minidump file link on dropbox: https://www.dropbox.com/scl/fi/b6nte4ohmo5abfsd09d58/071824-9265-01.rar?rlkey=dyd9aljapsb1o5wxabsi7yukx&st=ao7l3ldl&dl=0

there was only one file in the minidump folder.

regards,

Milad

Answer 3

Hi, I am Dave, I will help you with this.

Please check to see if your PC is producing any minidump files, I will check those to see if they provide any insight into a potential cause of the system crashes.

Open Windows File Explorer.

Navigate to C:\Windows\Minidump

Copy any minidump files onto your Desktop, then zip those up.

Upload the zip file to the Cloud (OneDrive, DropBox... etc.), then choose to share those and get a share link.

Then post the link here to the zip file, so we can take a look for you.