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Network credential problems

Anonymous
2024-07-23T11:12:09+00:00

Hello. I have noticed this problem when a new computer was installed in our office. When i try to acces the computer via network the "insert network credentials" window pops up. The problem is that it already gives a "wrong credentials" message and i can't enter new ones anywhere. Only option is "cancel".

Windows for home | Windows 11 | Internet and connectivity

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  1. paulr0511 45,605 Reputation points Independent Advisor
    2024-07-23T13:46:38+00:00

    Good day Ionut, thanks for your question. I am glad to be able to provide assistance to you today. For this, the device might not yet be allowed or has not yet been provisioned to be accessible inside the network and it will be best to report this to the IT support at your office so that they can check and investigate this on their end as to why this is happening.

    Regards,

    Paul R.

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