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Minidump help

Anonymous
2024-07-18T11:29:45+00:00

PC crash, and I checked the minidump file, please help me interpret the file.

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Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2024-07-18T21:49:51+00:00

    These .dmp files looks drive related... It is probly dying, trying reinstalling os via usb else replace drive.

    The description says

    If the error status is 0xC000000E, 0xC000009C, 0xC000009D or 0xC0000185,it means the disk subsystem has experienced a failure.If the error status is 0xC000009A, then it means the request failed becausea filesystem failed to make forward progress.

    And your exception code is ffffffffc000000e which matches 0xC000000E

    That exception code means

    Error code: (NTSTATUS) 0xc000000e (3221225486) - A device which does not exist was specified.
    

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