PC randomly occuring problem

Question

I don't even know how to explain this, my pc keeps entering like, I'll try to demonstrate it.

Every time I'm in a voice call with someone, this is what they're saying.

Example:

"Hi, so I have a question, how do you update your computer?"

The error:
"Hi, so I- *freezes* I- I- I- h- ave a question, how do you update your computer?"

Basically randomly glitching

Here's a video of the example. https://youtu.be/vJDr_cN9Avs

Help, task manager says CPU, memory, and disk perfectly normal.

Disk storage is also normal.

\

Note: It isn't just the audio, it's the screen itself, it glitches like framerate drops.

THIS QUESTION IS RELATED TO: https://answers.microsoft.com/en-us/windows/forum/all/audio-popscracklingpoppingfps-lags/cb1f27c4-dcf8-42cd-b2ad-81fba093f6a8

Answer 1

Here's the information.

Answer 2

Thanks for your reply

You can check the system configuration by following the steps below.

Press Win + R to open the Run dialog box.

Type msinfo32 and press Enter.

View system information

In the System Information window, you can view a detailed system overview, including operating system version, processor, memory, motherboard, and other information

Best regards

Brian - Microsoft Community Support Specialist

Answer 3

What kind of details do you need? I'll be able to provide them.

Answer 4

Hello, Your_Local_Nobody

Welcome to the Microsoft Community!

Thank you for your feedback. I have read the information you provided. You mentioned that your computer experiences audio and screen lag.

This problem you are experiencing may be related to your CPU or other hardware, or it may be related to your audio settings, so please let me know the details of your computer's configuration before I give you any advice.

I look forward to hearing from you.

Best regards

Brian - Microsoft Community Support Specialist