Hi, good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you.
When was the last time it worked properly?
I suggest you find another computer if available then perform Option 5 in the link below.
https://www.tenforums.com/tutorials/2294-boot-a...
After that, perform a Reset this PC
https://www.tenforums.com/tutorials/4130-reset-....
Kindly let me know if this helps or if you have any further concerns by clicking the "Reply" button at the end of my response. I will appreciate it.
Kind regards,
John DeV
Independent Advisor
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