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Multiple BSOD, Please Help

Anonymous
2024-07-30T07:48:46+00:00

Hi, we have a desktop PC having multiple BSOD with different bug check, the dump files are uploaded to https://drive.google.com/drive/folders/16DLAS57jodCtPywfyBfVFyFo2NSxNB0P?usp=sharing

Thanks in advance.

Windows for home | Windows 11 | Performance and system failures

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  1. Mite Suo 5,185 Reputation points Independent Advisor
    2024-08-02T03:37:22+00:00

    It seems that your memory is corrupted. You can use a memory diagnostic tool to check the problem: Search "Windows Memory Diagnostic" in the search bar. Then, open the "Windows Memory Diagnostic" app to check whether the memory has a problem.

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  2. Anonymous
    2024-08-01T08:18:30+00:00

    Hi Mite, there was one BSOD since I updated the graphic card driver, I uploaded the dump file (080124-8468-01.dmp) to the same link, kindly have a look.

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  3. Mite Suo 5,185 Reputation points Independent Advisor
    2024-07-31T04:49:28+00:00

    You're welcome. Reply to me if there is any update.

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  4. Anonymous
    2024-07-30T09:04:19+00:00

    Hi Mite, I updated the graphic card driver, shall let you know if same issue reoccurs, thanks!

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  5. Mite Suo 5,185 Reputation points Independent Advisor
    2024-07-30T08:29:00+00:00

    Hello, I am Mite, an independent advisor and a user like you, and I am here to offer help.

    According to the dump file, it might be a problem of graphics card driver. You can try reinstalling or updating your graphics card driver and see whether the problem can be solved.

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