Windows File Explorer closed automatically.

Question

Windows File Explorer closed automatically.

Anonymous

Hi Experts,

I have an user got the issue that the Windows File Explorer closed automatically without any symptom. He used a Windows 10 laptop before, but I have given him a Windows 11 laptop with 16GB RAM and newer i5 CPU but still got the same problem.

Any idea how to trace the issue?

Thanks and regards,

Kenny.

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2 answers

Answer 1

Thank you, I have tried to install the Win11 again but still in vain.

The file explorer that user opened has some quick accesses that are linked to network drives. I am not sure if it is anything related.

But I don't have this issue on my Win11 with the network drive opened.

Any ideas?

Thank you and best regards,

Kenny.

Answer 2

Hi, I am Dave, I will help you with this.

The best option is to perform an in-place repair with the Windows 11 ISO to stabilize the Windows 11 installation.

Please follow the steps, this is then not like re-installing Windows, it is just like an update and your personal files, settings and installed software will not be affected.

Click this link:

https://www.microsoft.com/en-us/software-downlo...

to download the Windows 11 ISO

When the ISO file completes downloading

Disconnect from the Internet

Disconnect all external devices with the exception of a mouse or keyboard.

Temporarily disable any 3rd party Anti-virus you may have installed

Then, in Windows File Explorer, double click the ISO and then run Setup.exe and select the Install option.

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Windows File Explorer closed automatically.

2 answers