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Need Help Fresh Install Windows 11 multiple random BSOD

Anonymous
2024-07-18T02:22:11+00:00
Windows for home | Windows 11 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-07-18T03:57:25+00:00

    Hi Rey, thanks for reaching out. My name is Bernard a Windows fan like you. I'll be happy to help you out today.

    I understand the issue you have, there is nothing to worry I am here to help, as per checking and analyzing the DMP files you have, there is an error AuthenticAMD.sys, the AMD driver or the processor itself of the PC is causing this, in this case, kindly download and install the latest BIOS update from your manufacturer's website, moreover, if the issue persists, we will check and make sure there are no software-related issue, I suggest doing an in-place upgrade wherein it will upgrade the device to the latest version and repair all issues without deleting any files.

    Kindly follow the steps from this link:

    https://answers.microsoft.com/en-us/windows/for...

    Note: If the issue persists, I suggest contacting a local technician to physically check the processor or do a re-pasting of thermal paste to optimize the processor.

    Let me know how it goes and I hope that helps.

    Bernard

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  2. Anonymous
    2024-07-18T03:35:19+00:00

    Here is the log you requested.

    System Event Logs.evtx

    Application Logs.evtx

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  3. Anonymous
    2024-07-18T03:17:21+00:00

    Recheck my response above, i forgot to add a link on how to save events sorry

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  4. Anonymous
    2024-07-18T03:09:22+00:00

    It happened today everytime i fresh install windows 11. here is the link of all the dump files

    Minidump

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  5. Anonymous
    2024-07-18T02:47:44+00:00

    This looks like memory issue... Pls follow this How to share event logs in case of a computer issue - Your Windows Guide and upload it to onedrive, only 1 link pls... And when does it happen?

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