This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Every time I shut down my computer and turn it back on the computer goes into a black screen then I have to go into automatic repair and do a sfc /scannow in the command and restart, sometimes it doesn't work and i have to repeat the process multiple times.
I've tried resetting my pc and it still doesn't work.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi, I don't remember the last time my pc has worked without this problem. It's been happening for a while. I ran DISM also and still it has the same problem
It's like every time I shut down my pc something gets corrupted but restarting my pc doesn't doesn't do that just shutting it down
Hi Jason. My name is Lester, and I am an Independent Advisor. I'd be more than happy to assist you. I'm so sorry that you are experiencing this issue. Don't worry, I'll do everything I can to help you.
When was the last time it worked without any problems?
What changes did you make to your computer before the issue started?
While SFC scans for and repairs corrupted system files, have you run DISM as well to complete the system repair?
https://support.microsoft.com/en-us/windows/usi...
Looking forward to your reply. Thank you.
