Microphone not working

Question

My microphone is not working, can someone help me? It says the best drivers are already installed and there is no option to troubleshoot recording audio and the realtek audio also says its not plugged in.

Answer 1

Please try to perform the last suggested method and let me know how it goes.

Answer 2

nevermind, this is the default and built-in mic (its also not working)

Answer 3

Thank you for updating me with that information.

Open Device Manager

Click View > Show hidden devices

Expand the Sound, video and game controllers

Find the Realtek Audio driver in the list

Right click it and select Uninstall device

Tick "Attempt to remove the driver for this device" box

Click uninstall

After that, download and install the latest Audio driver for your device using the link below.

https://global-download.acer.com/GDFiles/Driver...

Restart your computer

Kind regards,

John DeV

Independent Advisor

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Answer 4

Hello, thank you for reaching out to me but i think the last time it worked was like 2 months ago probably
Every microphone doesnt work, not just the wireless headphones.
The realtek Audio is probably the built-in microphone and i tried what you said about the drivers but i only have one driver and its already installed.
Is this what you needed?

I appreciate you and please let me know what can i do to fix this. Thanks

Answer 5

Hi, good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you.

When was the last time it worked properly? Are you using a built-in or external microphone from your Wireless Headphones (Nokia E1200)? Have you tried reconnecting your Bluetooth headphones?

Please try this if it helps.

**Open Device Manager

Expand the Sound, video and game controllers

Find the Realtek audio driver in the list

Right click it and select Update

Click "Browse my computer for driver software"

Select "Let me pick from a list of available drivers on my computer"

Make sure to put a check mark "Show compatible hardware"

Select an older driver from the list

Click Next then Restart your computer

If the issue persists, what is the exact make and model of your computer?

Press Windows key+R to open Run then type: msinfo32

Press Enter

Please take a screenshot of the System Information window and post it in your next response. Note: Don't include any personal information or sensitive data.

https://answers.microsoft.com/en-us/feedback/fo...

Kindly let me know if this helps or if you have any further concerns by clicking the "Reply" button at the end of my response. I will appreciate it.

Kind regards,

John DeV

Independent Advisor