Stop Service Code ( BSod Errors )

Question

Asus TUF FX506HF Gaming Laptop ( 16 GB RAM / 512 GB SSD / Intel i5 11th Gen. / Nvidia RTX 2050 )

I have purchased an laptop recently it's been 4 months I guess and I have come across multiple BSod error at this point of time which makes the laptop unusable at times I have tried resetting my laptop thrice while checking the ram modules using memtest and windows memory diagnostic and there wasn't any error.

I came across these BSod errors in the mean time :-

System_Service_Exception

Machine_Check_Exception

Driver_IRQL_not_less_than_or_equal

Clock_Watchdog_Exception

Page_Fault_Locked_In

and much more.

Help me as soon as possible.

Answer 1

Okay I'll do it but could you help me with the Clock_Watchdog_Error and the error (ntoskrnl.exe) if there is any registry key for that or anything that could help to stop or reduce it.

I tried increasing the value intelppms but still there wasn't any change in it.

I have included the reliability report XML file in it too which would you help you to examine things.

Answer 2

Hi, thank you for patiently waiting, as per checking and analyzing the DMP files there is an error intelppm.sys, this is the Intel Processor Power Management which is used to check the performance and cooling of the processor, and for us to sort out the issue, kindly follow the steps below:

Change IntelPPM Registry value:

Press the Windows key + R then type in:

Regedit

Then hit OK

Navigate: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Intelppm

Double-click on "Start" and change the Value data to 4

Click OK, Close the registry, and restart the PC.

If the issue persists, you may also follow the steps from this link:

https://www.thewindowsclub.com/fix-intelppm-sys...

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Answer 3

Hello Bernard

This is the link for the minidump files you requested Minidump now I started facing ntoskrnk.exe bsod errors.

Please could you check through the dump files and let me know what is causing the main problem.

Answer 4

I'll share the minidump files after 2 hours as the sign-in options has been disabled for multiples attempts of shutting down ( perhaps because of that bsod errors ).

Answer 5

Hi, thanks for reaching out. My name is Bernard a Windows fan like you. I'll be happy to help you out today.

I understand the issue you have, nothing to worry I am here to help, and just to confirm can you still use the affected device? if so, we need to analyze the error, can you please check if you have minidump files on the PC so that we can further examine what is the root cause of the issue?

Press Windows key + E (To open File Explorer)

Click "This PC" > then follow the file path:

C:\Windows\Minidump

Copy the Minidump files and save them to another location like Desktop or Documents.

Then please upload it to Cloud storage like OneDrive or any cloud storage you are using and please share the shareable link here.

To upload and share the link using One Drive:

Go to this link: https://onedrive.live.com/ then upload the file.

Then provide the shareable link by following the steps from this link: https://support.microsoft.com/en-us/office/shar...

Let me know how it goes and I hope that helps.

Bernard