One of your minidump files indicate a Windows USB driver caused the crash, what devices do you have connected to the USB ports?
New PC keeps crashing
My new PC freezes when playing fortnite and league of legends and cyberpunk, and makes me have to restart it (sometimes restarts on it's own and sometimes i have to restart it manually)
I tried to stress the pc using AIDA64 extreme, stressing: CPU, FPU, cache, memory, local storage and GPU. and didn't freeze nor crash.
I downloaded the drivers using armoury crate (asus) and nvidia geforce experience.
I tried playing rocket league as well, didn't freeze even though i played for like an hour.
When playing fortnite it freezes during the first minute or two in the game, usually when something changes, like me dying or searching for a new game after dying.
I tried using MSI afterburner to track CPU, GPU usage and temperatures, didn't see anything suspicious.
sometimes i get blue screen, so far i got these codes: KMODE_EXCEPTION_NOT_HANDLED, IRQL_NOT_LESS_OR_EQUAL, PAGE_FAULT_IN_NONPAGED_AREA.
i tried using sfc /scannow, and other tools, no success.
I tried playing Cyberpunk and it caused a PC crash (while in lobby making a character and not while playing)
This is the minidump: https://drive.google.com/file/d/1rxlp_zbHN-jG-mNZDEdPs7OmlLWJMrpd/view?usp=sharing
These are the system logs: https://drive.google.com/file/d/1d6l-XIdy3Nk6B_oTaJsKBCkZE-ybOJaW/view?usp=sharing
Here is a new minidump while playing Cyberpunk, error code: IRQL_NOT_LESS_OR_EQUAL https://drive.google.com/file/d/1CfByxE8j-HWrvqZsBboPBDw_YhOSU_4J/view?usp=sharing
Windows for home | Windows 11 | Performance and system failures
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Anonymous
2024-06-29T11:47:35+00:00 I have done those steps, the PC still crashes, but i have no minidump yet since the PC only froze until now and i had to restart manually, once i have one i will upload it.
In the meanwhile what other steps can i do?Edit:
Here is the new minidump (after downgrading gpu and uninstalling Armory Crate):https://drive.google.com/file/d/1r7VkWBC0o69PsEN8UwgTomrKGf5jmkL7/view?usp=sharing
btw, i'm using windows 11, but i can see in the dump: OSNAME: Windows 10
could this be a problem?Edit 2: here is another dump: https://drive.google.com/file/d/1PHoM7dEgPyg4l9nQsEjdffZYcXxhYVEh/view?usp=sharing
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DaveM121 891.1K Reputation points Independent Advisor2024-06-29T11:00:50+00:00 Hi, I am Dave, I will help you with this.
1
Completely remove the current Nvidia device driver using the widely available free DDU utility, then restart your PC and go to the Nvidia website to download and install a slightly older version of the Nvidia device driver.
A slightly older version of that driver is more stable than the latest version.
2
Completely uninstall the Armory Crate software for testing purposes, then wait to see if your system is stable.