Performance issue

Question

In the image shown above, only 34% of my CPU and 66% GPU is being used. But why am I only getting around 30 - 45 FPS? Before I reset my laptop, I was getting around 55 - 60 FPS with an average of 35 - 40% CPU and 75 - 80% GPU being used and 87 average CPU temperature.

Is this happening because of the new windows update?

Answer 1

Greetings.

How is your frame rate now, in the new screenshot you provided I noticed that your GPU is full, is this problem only under this one game or is it a problem with multiple games?

Sincerely

Daphne-MSFT|Microsoft Community Support Specialist

Answer 2

We are seeing performance issues on our file server after applying the KB5039334, still looking for more information but wanted to leave a note here for visibility.

Answer 3

I did the clean boot, my drivers are already updated (I checked)
CPU : Intel i7-8650U
GPU : Intel UHD Graphics 620
8 GB of ram
184 GB Storage (Free)

Answer 4

Hello, localaluser.

Welcome to the Microsoft community!

Thank you for your feedback, I noticed that you're experiencing issues with frame rate drops despite not having a high CPU and GPU utilization, I understand how you feel.

There are a number of possible causes for this type of issue, you can try the following ideas to check this issue:

1. Clean boot

You can refer to the following link to perform a clean boot.

How to perform a clean boot in Windows - Microsoft Support

Disclaimer: A clean boot is a process of starting Windows with a minimal set of drivers and startup programs so that you can determine if background programs are interfering with your game or program, and to help you identify the cause of the problem. "The steps of Clean Start may seem complicated at first glance, but to avoid any hassle, follow them in order, step by step, and it will help you get back on track.

2. Update the driver

You can try to update your relevant drivers after the clean boot, you can refer to the following link on how to update drivers:

Update drivers manually in Windows - Microsoft Support

Sincerely

Daphne-MSFT|Microsoft Community Support Specialist