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Windows boot manager doesn't work

Anonymous
2024-06-24T02:48:00+00:00

My laptop is legion slim7i and it shows windows boot manager and setup and diagnostic splash. And it does not boot the laptop even if I select the windows boot manager. I select on setup and click F9 to setup defaults and than press F10 to save and exit. But after that it black out and nothing happens. Than it started from the first Winslow boot manager , setup and all. How to start my laptop without losing my data. Please resolve it as soon as possible. My exam starts in two days.

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Windows for home | Windows 11 | Performance and system failures

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  1. Anonymous
    2024-06-25T07:03:08+00:00

    Hi, Neel Rajendrabhai Patel!

    Welcome to the Microsoft community and thank you for asking your question in the community!

    According to your description, I understand that you have encountered the problem that Windows Boot Manager cannot start Windows normally.

    This situation is more complicated. It is usually caused by the damage of the boot file. The general repair method cannot completely guarantee the safety of your data.

    And you have an upcoming exam, and you don’t want to lose any of your data.

    My suggestion is that you go to a nearby repair point to fully back up your data, and then perform a new installation of the system. This is the safest guarantee for your data.

    Thank you for your understanding and support! Please let me know if I have misunderstood. Tell us the results and we will get back to you as soon as possible. We look forward to hearing from you.

    Best regards,

    Yang.Z - MSFT | Microsoft Community Support Specialist

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