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컴퓨터 블루스크린이 무작위로 발생합니다.

Anonymous
2024-06-26T16:36:11+00:00

윈도우 업데이트 시에나, dism, sfc 등을 수행할 때 혹은 IDLE에서 깨어날 때 등 무작위 상황에서 BSOD가 발생합니다.

특이사항은 verifier 로 모든 드라이버를 설정해 놓은 상태인데, 지금은 BSOD가 발생하지 않고, verifier 미활성화 상태에서 발생합니다.

미니덤프 첨부합니다. 해결 방법 좀 알려주세요 ㅜㅜ

BSOD occurs in random situations, such as when performing a Windows update, dism, sfc, etc., or waking up from IDLE.

The special thing is that all drivers are set to verifier, but now BSOD does not occur, but occurs when verifier is not activated.

Mini dump is attached. Please tell me how to solve it.

https://drive.google.com/file/d/1l8ZOijEutNgKgo4YfKgRSw1g4k7LZIYo/view?usp=sharing

Windows for home | Windows 11 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-06-27T07:17:19+00:00

    Hello 대웅최1,

    Welcome to Microsoft Community.

    It seems that you are having an issue about random BSOD. That is very annoying. I will do my best to help you. Here are some of my suggestions:

    After our analysis of your dump, we found that nvcontainer.exe and win32base.sys are causing the BSOD.

    I would suggest you try the below methods and check if that helps:

    Method 1: Run the SFC.

    Follow the below steps:

    1. Open Command Prompt.
    2. Select “Run as Administrator”.
    3. Type “sfc /scannow” without quotes and hit Enter.

    Now check for the issue.

    Method 2: Run the DISM Tool.

    If the issue persists, I would have you run the DISM tool to check the system health and will try to restore the files. 

    1. Click on 'Start'.
    2. Enter 'Command prompt' in the Search box.
    3. In the list of results, swipe down on or right-click Command Prompt, and then tap or click 'Run as administrator'.
    4. In the Administrator: Command Prompt window, type the following commands. Press the Enter key after each command:

    DISM.exe /Online /Cleanup-image /Scanhealth

    DISM.exe /Online /Cleanup-image /Restorehealth

    To close the Administrator: Command Prompt window, type Exit, and then press Enter.

    Note: The tool might take 15-20 minutes to finish running, so please do not cancel it.

    Method 3: Reinstall NVIDIA graphic driver.

    nvcontainer.exe is a runtime for NVIDIA driver. Install the latest NVIDIA driver from its official website to fix corrupt files. Also, check your graphic card hardware connection with motherboard.

    I hope it can solve your problem.

    Thank you for your patience and cooperation.

    Best Regards,

    William.S- MSFT

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