Unable to download instalation file. Please check your intrenet conection and try again.

Question

Visual Studio issue: Unable to download installation file. Please check your internet connection and try again( i can't upload an image). I try everything to resolve this but nothing was good. Can you please help.

Answer 1

Hi @Popa Victor ,

Welcome to Microsoft Q&A forum.

Please check these things:

1). Check if your Windows OS has updated to the latest version(CMD > type winver to see the Windows OS version and click Check for updates to update Windows OS from Settings > Update & Security > Windows Update), and make sure that all pending and recommended Windows Updates are completed(from Settings > Update & Security > Windows Update > View update history).

2). If you have used a proxy, agent, VM or firewall, please refer to this document: Install and use VS and Azure Services behind a firewall or proxy server, and add the related Microsoft domains into the allow list. If your machine is included in a policy group or under a rule, please communicate with your administrator.

3). If above methods don’t work, please download and run this collect.exe tool, go to %temp% folder and find the vslog.zip file, upload it to https://onedrive.live.com/ and share the link here. (note to select Visible to the original poster & Microsoft option if you collect the log file and want to post the link as/in a comment)

Best Regards,
Tianyu

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Answer 2

Now when i download that https://aka.ms/vs/16/release/installer then run VS studio installer it crash. Anyway thx for your support even if i can't download it.