Video tdr failure problem

Question

Hello right now I’m having a video TDR failure and according to a paragraph or an article I read it said it’s a video recovery thing but it also said that it was caused by running a graphically intense game or program but I’m having that problem when I’m not running anything I’m just logging into windows and a blue screens with that failure. Also it has been happening ever since I got a new hard drive.

Answer 1

Hi,

Related to Nvidia driver:

x116_IMAGE_nvlddmkm.sys

Please see the Display driver troubleshooting below:

Option 1: Try Rolling back the Display driver.

Right-click the Start button and select Device Manager.

Navigate to Display devices and expand it. Right-click your Display adapter.

Choose Properties.

On the Driver tab, click the Rollback Driver button to go back to the previous version.

Option 2. Remove the Display drivers completely and Install the newest copy of the driver, available from the OEM or the GPU maker. The steps for it are here:

https://www.yourwindowsguide.com/2022/02/troubl...

Eventually, after Windows restarts, check for Windows updates, or download the display driver from the computer manufacturer:

Download Intel Drivers and Software

https://www.intel.com/content/www/us/en/downloa...

Official Drivers | NVIDIA

https://www.nvidia.com/download/index.aspx

AMD Drivers and Support for Radeon, Radeon Pro, FirePro, APU, CPU, Ryzen, desktops, laptops

https://www.amd.com/en/support

After the installation, see if your issue is resolved.

Disclaimer:

The links include a non-Microsoft website that would provide accurate and safe information. There is no need to buy paid products to fix your computers as they sometimes do more harm than good.

Answer 2

ok here New folder (2)

Answer 3

Hi,

Yes. I need the link.

Answer 4

do i just give you the link

Answer 5

Hi Korbyn,

I'm Sumit, here to answer your query at the Microsoft Community.

Usually it is the GPU in most of the cases.

We need log files(called dump files) that tell us what lead to crash.

Please share them with us for a better analysis of the problem. Instructions can be found here:

https://answers.microsoft.com/en-us/windows/for...

To share files here, please see:

How to share diagnostic files/logs on Microsoft community

https://answers.microsoft.com/en-us/feedback/fo...