Endpoint Configuration Manager - Software Center - Missing buttons

Anonymous
2021-05-19T17:31:58.92+00:00

97984-snag-0043.jpg

Button is missing as shown in screen shot. Also if you guess and click where it should be it does respond.

I'm seeing this on multiple computers and can't find anyone else reporting this problem.

Microsoft Security Intune Configuration Manager Other
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  1. Anonymous
    2021-05-27T18:33:21.217+00:00

    Ok, the problem was super simple. You were right. In software center customization there was something I had set wrong.

    100289-image.png

    Under set color, if you set color to white, you will have this issue!

    Even more interesting if you have something unchecked like this, it's customizations still apply

    100382-image.png


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  1. Simon Ren-MSFT 40,341 Reputation points Microsoft External Staff
    2021-05-20T02:14:13.53+00:00

    Hi,

    Thanks for posting in Microsoft MECM Q&A forum.

    1.Please help review the SoftwareCenterSystemTasks.log on the problematic clients, it will record activities related to Software Center prerequisite component validation.

    2.Have you ever hiden the tabs in software center client settings that deployed to the problematic clients?

    98016-center.png

    Best regards,
    Simon


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  2. Anonymous
    2021-05-20T16:01:31.633+00:00

    Software center client settings have everything but options in the visible tabs.

    The only error I see in softwarecentersystemtasks.log is

    Failed to CoCreateInstance for SoftwareCenterManager 0x87d00219

    I'm trying Stop-Service winmgmt -Force; winmgmt /resetrepository and deleting c:\windows\smscfg.ini and restarting the ccmexec service

    It's a difficult issue because I see it on multiple devices but it seems random. I haven't determined the root cause yet.


  3. Anonymous
    2021-05-26T11:32:05.423+00:00

    Resetting the repository did not change anything, neither did trying another user account.

    Got to the point where I switched to the "new" software center to see if that fixed it. It did make it easier to see the problem. Buttons and highlighted tabs are all white. (button is grey in screen shot because mouse was hovering over it)

    ![99799-image.png]1

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  4. Anonymous
    2021-05-26T18:48:55.67+00:00

    Looks to be caused by display drivers, once I remove drivers Software Center works, but after restart display drivers get installed again and Software Center is broken again.


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