Encountering Windows Update Error

Question

Why I'm encountering error while updating windows 11 Home (Version-23H2) is not known to me . In order to solve the issue , the following steps have been  taken, but I have been unable to fix the issue.The steps taken are given below :

i) After trouble shooting ,I have found that there is a problem in updating windows.

ii)Then I have run the following CMD commands

a) sc config wuauserv start=auto

b) sc config cryptSvc start=auto

c) sc config bits start=auto

d) sc config trustedinstaller start=auto

e) DISM /Online /Cleanup-Image /ScanHealth

iii) After that I have opened services and double clicked on Windows Update & found that the start up time has remained  automatic and service status has remained running

iv) Then I have done sfc/scannow

v) Finally I restart my computer

In a nutshell , I have tried all possible ways to solve the issue that I'm experiencing now, but still there is no way to overcome the error that I'm experiencing while updating windows11 ...![](https://learn-attachment.microsoft.com/api/attachments/773faf2c-61e3-4375-a7e8-2874755a0b21?platform=QnA"https://learn-attachment.microsoft.com/api/attachments/915eac5b-b060-4301-91a1-1676ca5a6b4d?platform=QnA" title="filestore.community.support.microsoft.com" rel="ugc nofollow">![](https://learn-attachment.microsoft.com/api/attachments/915eac5b-b060-4301-91a1-1676ca5a6b4d?platform=QnA

Answer 1

Hi HabiburRahman72,

Click the "Retry" button in Windows Update and let it fail.

Then, open admin PowerShell, and run:

• get-windowsupdatelog

Press Enter.

A file named "windowsupdate.log" will be written to the desktop.

Share the file on OneDrive and post the link here.

(How-To: Share OneDrive files and folders - Microsoft Support)