Getting BSOD (UNEXPECTED_STORE_EXCEPTION) with repeated reboots.

Question

System Information:

OS Name Microsoft Windows 11 Pro

Version 10.0.22631 Build 22631

Other OS Description Not Available

OS Manufacturer Microsoft Corporation

System Manufacturer LENOVO

System Model 20L7S2JW00

System Type x64-based PC

System SKU LENOVO_MT_20L7_BU_Think_FM_ThinkPad T480s

Processor Intel(R) Core(TM) i5-8350U CPU @ 1.70GHz, 1896 Mhz, 4 Core(s), 8 Logical Processor(s)

BIOS Version/Date LENOVO N22ET74W (1.51 ), 21-07-2022

SMBIOS Version 3.0

Embedded Controller Version 1.22

BIOS Mode UEFI

Error Logs right after restart:

Error 10-06-2024 17:42:44 EventLog 6008 None

The previous system shutdown at 5:10:13 PM on ‎6/‎10/‎2024 was unexpected.

Error 10-06-2024 17:42:33 volmgr 161 None

Dump file creation failed due to error during dump creation.

Error 10-06-2024 17:42:48 Service Control Manager 7023 None

The ZeroConfigService service terminated with the following error: 

%%2147770990

Error 10-06-2024 17:42:54 TPM-WMI 1033 None

Potentially revoked boot manager was detected in EFI partition. For more information, please see https://go.microsoft.com/fwlink/?linkid=2169931
The Latest Reboot had this error as well... I was wondering if this is related somehow?

Error 10-06-2024 17:17:18 Tcpip 4199 None

The system detected an address conflict for IP address fded:e528:3bbd:40f5:5cd9:e03a:9221:e1d3 with the system having network hardware address 02-50-F3-00-06-02. Network operations on this system may be disrupted as a result.

Answer 1

Hello. Odd, I wonder why the computer is having issues with IPV6. ¯\_(ツ)_/¯

The unexpexted power off could be anything from a power outage to a cat walking on keyboard pressing the power button. reset ip any ways if there are issues with IPV6 or if your internet provider do not allow or have IPV6 disableing IPV6 later mayhelp later. For now though I would try the ip reset,

cmd.exe

netsh int ip reset

exit

Answer 2

Applications Logs

ApplicationLogs.evtx

System Logs

SystemLogs.evtx

Answer 3

If the folder is empty, kindly share the Event viewer logs:

https://www.yourwindowsguide.com/2017/12/how-to...

Regards,

____________________________________________________________

Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

Answer 4

The minidump folder is empty.

Answer 5

Hi KARAN,

I'm Dyari. Thanks for reaching out. I will be happy to assist you in this regard.

Please go to C:\Windows\Minidump and copy any minidump files you find to your desktop. Afterward, share these files through OneDrive or Google Drive so we can analyze them and identify the specific file that's causing the crash.

https://answers.microsoft.com/en-us/windows/for...