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I do not have a support agreement, nor do I want one. I'm also fit to be tied with this Time issue my network has been having for months. As a consequence of my frustration I'm willing to pay to have MS look at my server to ensure that NTP services are setup properly and completely and that time is being distributed to secondary servers and also workstation. Simple? Not!
Attempting to open business support I get to define my issues on a webpage (support.microsoft.com/oas) where 'theoretically' I'm supposed to be asked if I have an support agreement or if I want to pay for a one-time incident and then, upon successful completion, be given an incident number and finally assigned a knowledgeable technician to resolve my issue. Simple? Not!
After filling out this support page in Firefox and having it fail to provide a payment option I then tried Edge, no payment option given there either. I call the support phone number and am referred back to the website.
Since the website doesn't work and no one at the phone number cares to actually speak to someone (some customer service, no?) how the hell does someone contact Microsoft to get them to take you money and fix their stuff (mind you, something that should never be an issue to begin with)?
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The process is simply broken at the moment. I've seen this sort of microsoft account confusion in the past with microsoft services. The problem is finding anyone that has a clue about it and also cares about fixing it.
support.serviceshub.microsoft.com redirected you too many times. ERR_TOO_MANY_REDIRECTS being the tell here.
You can start a case here with product support.
https://support.serviceshub.microsoft.com/supportforbusiness
--please don't forget to Accept as answer if the reply is helpful--
Thanks for making me fill out the same webpage again and getting the same exact end result. No disrespect to you, but this is ridiculous.
From the screenshot it looks you're looking for Azure support?
https://learn.microsoft.com/en-us/azure/azure-portal/supportability/how-to-create-azure-support-request
--please don't forget to Accept as answer if the reply is helpful--
I do not use Azure. The link I followed said nothing of Azure. None of my selections specified Azure, only Windows Server 2019. How do I avoid this and get to what I need?