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BSOD debug help

Anonymous
2024-06-21T10:19:04+00:00

I've been having BSOD recently, with about 2 per day in average.

I've pasted the dump info of the latest one here below. Please help to provide some insights.

Thanks a lot!

*******************************************************************************

* *

* Bugcheck Analysis *

* *

*******************************************************************************

KERNEL_SECURITY_CHECK_FAILURE (139)

A kernel component has corrupted a critical data structure. The corruption

could potentially allow a malicious user to gain control of this machine.

Arguments:

Arg1: 0000000000000002, Stack cookie instrumentation code detected a stack-based

buffer overrun. 

Arg2: ffffd30011d90fa0, Address of the trap frame for the exception that caused the BugCheck

Arg3: ffffd30011d90ef8, Address of the exception record for the exception that caused the BugCheck

Arg4: 0000000000000000, Reserved

Debugging Details:


KEY_VALUES_STRING: 1

Key  : Analysis.CPU.mSec 

Value: 1609 

Key  : Analysis.Elapsed.mSec 

Value: 7531 

Key  : Analysis.IO.Other.Mb 

Value: 0 

Key  : Analysis.IO.Read.Mb 

Value: 0 

Key  : Analysis.IO.Write.Mb 

Value: 0 

Key  : Analysis.Init.CPU.mSec 

Value: 859 

Key  : Analysis.Init.Elapsed.mSec 

Value: 9843 

Key  : Analysis.Memory.CommitPeak.Mb 

Value: 91 

Key  : Bugcheck.Code.LegacyAPI 

Value: 0x139 

Key  : FailFast.Name 

Value: STACK\_COOKIE\_CHECK\_FAILURE 

Key  : FailFast.Type 

Value: 2 

Key  : Failure.Bucket 

Value: 0x139\_MISSING\_GSFRAME\_ACPI!\_report\_gsfailure 

Key  : Failure.Hash 

Value: {f6a9609b-69f5-66e5-6aa5-c0102a2f12ef} 

Key  : WER.OS.Branch 

Value: vb\_release 

Key  : WER.OS.Version 

Value: 10.0.19041.1 

BUGCHECK_CODE: 139

BUGCHECK_P1: 2

BUGCHECK_P2: ffffd30011d90fa0

BUGCHECK_P3: ffffd30011d90ef8

BUGCHECK_P4: 0

FILE_IN_CAB: 062124-6968-01.dmp

TRAP_FRAME: ffffffffffffff7f -- (.trap 0xffffffffffffff7f)

Unable to read trap frame at ffffffff`ffffff7f

EXCEPTION_RECORD: ffffd30011d90ef8 -- (.exr 0xffffd30011d90ef8)

ExceptionAddress: fffff80446911ca5 (ACPI!_report_gsfailure+0x0000000000000005)

ExceptionCode: c0000409 (Security check failure or stack buffer overrun)

ExceptionFlags: 00000001

NumberParameters: 1

Parameter[0]: 0000000000000002

Subcode: 0x2 FAST_FAIL_STACK_COOKIE_CHECK_FAILURE

BLACKBOXBSD: 1 (!blackboxbsd)

BLACKBOXNTFS: 1 (!blackboxntfs)

BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT: 1

PROCESS_NAME: csrss.exe

ERROR_CODE: (NTSTATUS) 0xc0000409 - <Unable to get error code text>

EXCEPTION_CODE_STR: c0000409

EXCEPTION_PARAMETER1: 0000000000000002

EXCEPTION_STR: 0xc0000409

STACK_TEXT:

ffffd30011d90c78 fffff804454123a9 : 0000000000000139 0000000000000002 ffffd30011d90fa0 ffffd30011d90ef8 : nt!KeBugCheckEx

ffffd30011d90c80 fffff80445412950 : 0000000000000000 0000000000000000 ff1f000000000000 ffffffffffffffff : nt!KiBugCheckDispatch+0x69

ffffd30011d90dc0 fffff804454107f2 : ffffbb8113ddd758 ffffd30011d917c0 ffffd30011d91210 ffffffffc0000005 : nt!KiFastFailDispatch+0xd0

ffffd30011d90fa0 fffff80446911ca5 : fffff80446912006 ffffd30011d91710 fffff804452aac9f fffff804469642a0 : nt!KiRaiseSecurityCheckFailure+0x332

ffffd30011d91138 fffff80446912006 : ffffd30011d91710 fffff804452aac9f fffff804469642a0 ffffd30000000000 : ACPI!_report_gsfailure+0x5

ffffd30011d91140 fffff80446911f9b : ffffd30011d91210 0000000000000000 ffffd30011d91748 ffffd30011d91720 : ACPI!_GSHandlerCheckCommon+0x5a

ffffd30011d91170 fffff80445408632 : fffff80446911f88 0000000000000000 0000000000000000 0000000000000000 : ACPI!_GSHandlerCheck+0x13

ffffd30011d911a0 fffff804452aaa87 : ffffd30011d91710 0000000000000000 ffffbb811505eaa0 fffff804468e5479 : nt!RtlpExecuteHandlerForException+0x12

ffffd30011d911d0 fffff804452a89b6 : ffffbb811505e578 ffffd30011d91e20 ffffbb811505e578 b3b6f66170ce7ee2 : nt!RtlDispatchException+0x297

ffffd30011d918f0 fffff804453fec52 : 0000000000000000 0000000000000000 ffffffffffffff7f 000000000000fcff : nt!KiDispatchException+0x186

ffffd30011d91fb0 fffff804453fec20 : fffff804454124e5 ffffd3001244e180 fffff804452867e5 0000000000000000 : nt!KxExceptionDispatchOnExceptionStack+0x12

ffffbb811505e438 fffff804454124e5 : ffffd3001244e180 fffff804452867e5 0000000000000000 0000000000000000 : nt!KiExceptionDispatchOnExceptionStackContinue

ffffbb811505e440 fffff8044540d8ef : 0000000000000001 ffffffffffffffff 0000000000026dfd 0000000000000001 : nt!KiExceptionDispatch+0x125

ffffbb811505e620 ffffaa828c88dfb3 : ffffffffb8797400 0000000000000001 ffffaa828c878142 ffffffffb8797400 : nt!KiGeneralProtectionFault+0x32f

ffffbb811505e7b0 ffffffffb8797400 : 0000000000000001 ffffaa828c878142 ffffffffb8797400 ffffaa003838324d : 0xffffaa82`8c88dfb3

ffffbb811505e7b8 0000000000000001 : ffffaa828c878142 ffffffffb8797400 ffffaa003838324d fffff804468e8f13 : 0xffffffff`b8797400

ffffbb811505e7c0 ffffaa828c878142 : ffffffffb8797400 ffffaa003838324d fffff804468e8f13 0000000052545348 : 0x1

ffffbb811505e7c8 ffffffffb8797400 : ffffaa003838324d fffff804468e8f13 0000000052545348 0000000000000000 : 0xffffaa82`8c878142

ffffbb811505e7d0 ffffaa003838324d : fffff804468e8f13 0000000052545348 0000000000000000 ffffe50100000000 : 0xffffffff`b8797400

ffffbb811505e7d8 fffff804468e8f13 : 0000000052545348 0000000000000000 ffffe50100000000 ffffe5018d28ebf8 : 0xffffaa00`3838324d

ffffbb811505e7e0 fffff804468e2187 : a39fe9db1e50362a fffff80400000000 0000000000000000 0000000000000000 : ACPI!HeapAlloc+0xf3

ffffbb811505e850 ffffaa828c87896e : ffffaa8287e9dca0 fffff804468e34b6 ffffaa8287e9dd98 fffff8040000004d : ACPI!ParseString+0xaf

ffffbb811505e890 ffffaa8287e9dca0 : fffff804468e34b6 ffffaa8287e9dd98 fffff8040000004d ffffbb811505e950 : 0xffffaa82`8c87896e

ffffbb811505e898 fffff804468e34b6 : ffffaa8287e9dd98 fffff8040000004d ffffbb811505e950 fffff804468e39e4 : 0xffffaa82`87e9dca0

ffffbb811505e8a0 ffffaa828c878142 : ffffaa8287e9dcd8 ffffaa8287e9dce8 0000000000000000 ffffaa8287e9d730 : ACPI!FreeObjData+0xf6

ffffbb811505e8e0 ffffaa8287e9dcd8 : ffffaa8287e9dce8 0000000000000000 ffffaa8287e9d730 0704020b010f0c00 : 0xffffaa82`8c878142

ffffbb811505e8e8 ffffaa8287e9dce8 : 0000000000000000 ffffaa8287e9d730 0704020b010f0c00 0d0a08060e090503 : 0xffffaa82`87e9dcd8

ffffbb811505e8f0 0000000000000000 : ffffaa8287e9d730 0704020b010f0c00 0d0a08060e090503 ffffaa8287e9d958 : 0xffffaa82`87e9dce8

SYMBOL_NAME: ACPI!_report_gsfailure+5

MODULE_NAME: ACPI

IMAGE_NAME: ACPI.sys

IMAGE_VERSION: 10.0.19041.4522

STACK_COMMAND: .cxr; .ecxr ; kb

BUCKET_ID_FUNC_OFFSET: 5

FAILURE_BUCKET_ID: 0x139_MISSING_GSFRAME_ACPI!_report_gsfailure

OS_VERSION: 10.0.19041.1

BUILDLAB_STR: vb_release

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {f6a9609b-69f5-66e5-6aa5-c0102a2f12ef}

Followup: MachineOwner


Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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6 answers

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  1. Anonymous
    2024-06-24T10:54:04+00:00

    Still having similar BSODs.

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  2. Anonymous
    2024-06-23T10:00:02+00:00

    OK, just disabled that. Let's see if it works.

    And I just replied to that private msg with the dump files.

    I got this desktop machine for just 2 months, never had BSOD before this week. But I'm having like at least 2 every day, which is really annoying.

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  3. Anonymous
    2024-06-23T07:57:52+00:00

    You can try disabling the AMD USB3.10 eXtensible Host Controller to see if the blue screen symptoms are alleviated. I noticed that you have other blue screen dmp files, I will send you a private message, you can send it to me there.

    I look forward to your feedback, which will help me locate your problem.

    Aaron

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  4. Anonymous
    2024-06-22T10:49:11+00:00

    Thanks Aaron.

    But I don't have an NVIDIA USB Host Controller. See below snapshot (sorry that it's not in English).

    Just had another BSOD while I was typing this reply.

    [sad face]

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  5. Anonymous
    2024-06-22T04:27:11+00:00

    Hello, William Gu_wigu

    Welcome to the Microsoft community.

    Thank you for your feedback. I analyzed your dmp file and other members of the community have reported that disabling the NVIDIA USB 3.10 Scalable Host Controller in the Device Manager resolves the issue.

    If this method does not work, it is recommended that you do a fresh install of windows, which can be used to troubleshoot system causes. Before doing this, please backup your important data.

    How to: Perform a Custom Installation of Windows 11 and Windows 10 or - Microsoft Community

    If the problem persists after a fresh install, then there may be a problem with your hardware and it is recommended that you contact a professional computer repairer for assistance.

    I look forward to your feedback, which will help me pinpoint your issue.

    Best Regards,

    Aaron| Microsoft Community Support Specialist

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