Hello,
Thank you for reaching out. My name is Gyula H., and I'm a community expert here to assist you with your issue. I understand that you're encountering an error indicating "Failed to initialize all required WMI classes" with specific errors related to Win32_Processor and Win32_OperatingSystem. Let's work together step by step to resolve this problem.
Step-by-Step Troubleshooting
We'll start with a simple step and proceed from there. Let's begin:
Step 1: Restart the WMI Service
Restart the Windows Management Instrumentation (WMI) Service:
Press Win + R to open the Run dialog box.
Type services.msc and press Enter to open the Services window.
Scroll down and locate Windows Management Instrumentation.
Right-click on Windows Management Instrumentation and select Restart.
Please restart the WMI service and let me know if this resolves the issue. If the problem persists, we'll move on to the next step.
Best regards,
Gyula H.
Community Expert