Yoga 6 BSOD Boot Device missing??

Question

Just yesterday when I was using the laptop as normal i ran into a BSOD. A screen popped up saying system ran into an error, was collecting data, and restart. There was a QR code but it flashed off too fast for me to scan.

When I got the laptop back on I did what was initially recommended, updating the system and windows and it seemed fine, but I shut the laptop down to let it rest.

Turning it on today brought me to another BSOD within 20 minutes of using, which progressed until I cant even start the device to get to the main desktop.

Now I receive a screen that says missing boot drive, and when asked to select a new boot I have no options.

I haven't downloaded anything new and its a new laptop within the last 6 months

Help :(

Answer 1

Hello!

My name is David N., and I am a Windows fan who assists others with issues in this community. I will be happy to assist you with your issue.

The symptoms you are describing point to a hard drive failure. Few things will cause a slow breakdown followed by an inaccessible boot drive. If this is the case then likely you will need a new drive and install WIndows on it to get back into the machine. Any data or applications will be gone in this event.

I recommend that you contact Lenovo support. They can help you to determine if the drive has failed and can assist with BIOS/firmware update to determine if this is the cause. Good luck

I hope this helps! Please let me know if this resolves your issue or if you require additional assistance.

Regards,

David N.