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BAD IMAGE error

Anonymous
2024-06-21T02:40:01+00:00

C:Windows\SYSTEM32\directdatabasehelper.dll is either not designed to run on windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support. Error status 0xc000012f.

This error message keeps popping up and take several closes to get to go away and it comes back when I open a new app. If you can help that would be wonderful.

Windows for home | Windows 11 | Display and graphics

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  1. Anonymous
    2024-06-21T04:50:56+00:00

    It's giving me error 87

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  2. Ramesh Srinivasan 81,800 Reputation points Independent Advisor
    2024-06-21T04:42:37+00:00

    Hi,

    Ensure the system is connected to the internet, and run these three commands:

    VER

    dism /online /cleanup-image /restorehealth

    then, run:

    sfc /scanfile=c:\windows\system32\directxdatabasehelper.dll

    Post the output or screenshot here.

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  3. Anonymous
    2024-06-21T04:30:33+00:00

    Ok it is saying it was unable to fix some of them

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  4. Anonymous
    2024-06-21T04:29:13+00:00

    It's saying Windows Resource Protection could not perform the requested operation.

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  5. Ramesh Srinivasan 81,800 Reputation points Independent Advisor
    2024-06-21T03:12:13+00:00

    Hi Gavin,

    I'm Ramesh, here to answer your question.

    The error 0xc000012f indicates the DLL is corrupt.

    Open a Command Prompt (Admin) window and run:

    sfc /scanfile=c:\windows\system32\directxdatabasehelper.dll

    and

    sfc /scannow

    Post the output here.

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