Why does windows always changes my device setting after a restart?

Question

I have this problem with 2 of my devices, my headset and my mouse. When I start my PC, the output of my system audio changes to a different device, which is incapable of making sound. For my mouse: after each restart, the Windows sensitivity of my mouse gets reset to the standard value, and the Windows mouse acceleration turns on. I always have to change every time after restart.

Here is what I tried to solve this problem:

Reinstalled software and drivers for mouse and headset.

Deactivated all nonimportant audio devices(it always activates again).

Tried to search for corrupted files with the command:

DISM.exe /Online /Cleanup-image /Restorehealth

tried the windows troubleshoot feature(never works for anything anyways)

Answer 1

Hi mousseensguy,

Thank you for getting back to us.

What type of devices are they?

Are they wired devices? Or are they Bluetooth devices?

If the problem occurs after the software environment changes, the possibility of driver status change or profile corruption cannot be ruled out.

Results obtained in a relatively clean environment help narrow the scope of analysis.

Best Regards,

Kyo.Y - MSFT | Microsoft Community Technical Support

Answer 2

My system is Windows 11 Pro, currently version 23H2, OS Build is: 22631.3737

I have had this problem for a few months now, I am not too sure when it started but i never had this problem before I switched from widows 10 to 11.

I assume the problem is not caused by the drives of my mouse or headset, as they are devices from different companies and use different controle softwares.

I have not tested this problem in an clean enviroment.

Answer 3

Hi mousseensguy,

Welcome to Microsoft Community.

Based on the original description, the device seems to be experiencing issues related to the automatic changes to "Settings".

Generally, Windows does not have the ability to actively, automatically and extensively reset/restore Settings.

The symptoms you are experiencing imply potential profile corruption, third-party process interference, system component failure, and many other possibilities.

For example, on my personal device, my audio device is automatically forced to be the audio device created by the audio effects software I have installed.

If possible, would you mind sharing more information about this issue with us?

• Which version of Windows are you running(including OS Build information)? Which version of Windows operating system am I running? - Microsoft Support
• Is the situation a recent phenomenon? Or has it existed for a long time?
• Were there any special events in the device before the situation first occurred? For example, system update, driver update, application update, BIOS update, firmware update?
• Is the situation the same when you observe it in a relatively clean environment (for example, new local account, safe mode)? How to create a Local account in Windows 11 - Microsoft Community Start your PC in safe mode in Windows - Microsoft Support

If I misunderstand your situation, feel free to correct me and share the information.

Best Regards,

Kyo.Y - MSFT | Microsoft Community Technical Support