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Random crashes which occasionally result in Kernel Based BSOD.

Anonymous
2024-06-27T10:02:21+00:00

Hello,

I can not identify the root cause of a crash that occurs during use of the UE5 engine. The crashes are random and sometimes result in a BSOD referencing a Kernel Based issue. I have attached the error for the application and the minidump file. Any help would really be appreciated.

Faulting application name: Discovery.exe, version: 0.0.0.0, time stamp: 0x6679c194

Faulting module name: Discovery.exe, version: 0.0.0.0, time stamp: 0x6679c194

Exception code: 0xc0000005

Fault offset: 0x0000000002eb1182

Faulting process id: 0x0x306C

Faulting application start time: 0x0x1DAC8682AF77852

Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\The Finals\Discovery.exe

Faulting module path: C:\Program Files (x86)\Steam\steamapps\common\The Finals\Discovery.exe

Report Id: 9539e347-cc56-42fa-a836-8b9e490176a0

Faulting package full name:

Faulting package-relative application ID:

Here is the minidump file: 062624-5687-01.dmp

Thank you.

Windows for home | Windows 11 | Performance and system failures

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  1. Anonymous
    2024-06-29T04:59:04+00:00

    Thank you. I have attached multiple minidumps from the application. I hope that this can help.

    UEMinidump.dmp

    UEMinidump 1.dmp

    UEMinidump 2.dmp

    UEMinidump 3.dmp

    UEMinidump 4.dmp

    UEMinidump 5.dmp UEMinidump 6.dmp

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  2. DaveM121 891.6K Reputation points Independent Advisor
    2024-06-28T06:22:48+00:00

    Your one minidump file just indicates generic RAM corruption as the cause of that crash, do you have any more minidump files that you can upload for analysis?

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  3. Anonymous
    2024-06-27T19:13:32+00:00

    Original Post Updated with correct link: 062624-5687-01.dmp

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  5. DaveM121 891.6K Reputation points Independent Advisor
    2024-06-27T10:35:55+00:00

    Hi, I am Dave, I will help you with this.

    Your upload does not have any minidump file there, please try this method to upload any minidump files you have for analysis.

    Open Windows File Explorer.

    Navigate to C:\Windows\Minidump

    Open that minidump folder

    Select any files in there and press Ctrl + C to copy those files

    On your Desktop, right click and choose New - Folder

    Go into that new folder and press Ctrl + V to paste a copy of those files

    Then upload that folder to any cloud service and provide a share link here.

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