Malware and windows security is missing

Question

Split from this thread.

Hello , I have the same issue and I need the Fixlist.txt . here is the logs link 2 Items

Answer 1

Apart from the malware that deleted Windows Defender there's also Floxif virus, so further scans will be needed after the FRST fixlist.

• Download Fixlist.txt and save to the folder FRST64.exe is in
• Run FRST64 and press 'Fix'

Please share the resulting Fixlog.txt

Delete the C:\FRST folder so that the next scan isn't detecting files in FRST's quarantine folder.

Scan with ESET’s Free Online Scanner:

[https://www.eset.com/au/home/online-scanner/](https://www.eset.com/au/home/online-scanner/ "www.eset.com") - click 'ONE-TIME SCAN'

Post the results from the scan.

Answer 2

Fix result of Farbar Recovery Scan Tool (x64) Version: 19.04.2024 01

Ran by HP (19-05-2024 03:47:20) Run:1

Running from D:\PROGRAMS\Windows Fix Tools

Loaded Profiles: HP

Boot Mode: Normal

==============================================

fixlist content:

*****************

Run FRST and press 'Fix' - FRST will process the data from the clipboard.

start::

File: C:\Users\HP\AppData\Roaming\Ctrllocal3\CtrlHelp_uk_beta.exe

end::

*****************

========================= File: C:\Users\HP\AppData\Roaming\Ctrllocal3\CtrlHelp_uk_beta.exe ========================

C:\Users\HP\AppData\Roaming\Ctrllocal3\CtrlHelp_uk_beta.exe

Catalog: Error1: CreateFileW function failed

File not signed

MD5: <==== ATTENTION (File is in use)

Creation and modification date: 2024-05-10 04:28 - 2024-05-10 04:27

Size: 007957825

Attributes: ----A

Company Name:

Internal Name:

Original Name:

Product:

Description:

File Version:

Product Version:

Copyright:

Virusscan: 0-byte

====== End of File: ======

==== End of Fixlog 03:47:20 ====

Answer 3

The Floxif virus is a file infector so you need to scan again (and again) to see if it spread to other files, until there's no further detections. If scanning multiple times doesn't work, you'll have to perform a clean installation.

Answer 4

Here is the links for Fixlog and Scan log 2 Items

Answer 5

Hi, I've split your reply into its own thread as there's a bit to sort out. Let me know when you see the thread.

I want to get a file checked out. Select all the code text below including start and end, then press Ctrl + C to copy it.

Run FRST and press 'Fix' - FRST will process the data from the clipboard.

start::

File: C:\Users\HP\AppData\Roaming\Ctrllocal3\CtrlHelp_uk_beta.exe

end::

Please post the output from Fixlog.txt