Hi. My name is Lester, and I am an Independent Advisor. I'm sorry that you are experiencing this issue. I'd be more than happy to assist you.
Have you installed any new software or updates before the issue?
May I know the make and model of your device? Press Windows + R then type MSINFO32 then hit Enter:
Please take a screenshot of the resulting window and attach it in your next reply. Please cover personal/sensitive information.
- Try reinstalling the Display Driver:
Right-click the Start Menu > Select 'Device Manager'.
Click 'View' > Choose 'Show hidden devices'.
Expand 'Display adapters'.
Right-click on your display driver > Select 'Uninstall device'.
Check the option 'Delete the driver software for this device'
Select 'Uninstall' > Confirm the uninstallation.
Restart your PC, then check if the issue is resolved.
- Fix Corrupted System Files
On your search bar, type CMD, then right-click on the result and run as administrator.
Copy and paste the commands one at a time below, then press Enter:
DISM /Online /Cleanup-image /Checkhealth
DISM /Online /Cleanup-image /Scanhealth
DISM.exe /Online /Cleanup-image /Restorehealth
sfc /scannow
Restart your PC then Test.
Note: This process may take some time and may get stuck at some point, but it will eventually continue. Your patience is requested.
I hope this information is helpful. Please don't hesitate to reach out if you have any more questions. Thank you