Windows BITS error 1297

Question

The BITS is stopped and every time I try and run it I get this message. I've tried everything I coould find, including running the troubleshooter which said I had a problem and repaired it, which did nothing. Please help as I can't find anything about this specific BITS error online.

Thanks.

Answer 1

I'm asking this because this forum doesn't allow any such KMS software on consumer OS installations. Maybe you can activate Windows and show the license status so I can prepare a fixlist for you.

Or, do a Reset with the Keep files options.

How to reset Windows 10 keeping files - Pureinfotech: https://pureinfotech.com/reset-pc-keeping-files-windows-10/

Answer 2

Hello

I haven't installed any KMS software that I know of. I'm also running the offcial Windows 10 from Microsoft, just not activated if that's a problem?

Thanks

Answer 3

Hi,

The log shows that an illegal KMS software component (SppExtComObjHook.dll) is present in the system. Did you install any such KMS software, or was it installed without your knowledge? Also, can you please confirm if your OS is genuine?

Answer 4

Hello

Here is the FRST https://1drv.ms/t/s!Aobid23g3WJEiC8YdrJhSV1yM3na?e=1rDOwD

Here is the Addition https://1drv.ms/t/s!Aobid23g3WJEiC4VyHz3ydGvK7WN?e=yd372c

Thank you

Answer 5

Hi there,

This error is caused by a coin miner infection.

Please run the Farbar Scanner and share your logs.

• Download Farbar Recovery Scan Tool (FRST64.exe)
• Rename FRST64.exe to EnglishFRST64.exe.
• Run the program. Don't check or uncheck any options. Click "Scan".
• Upload the two logs, FRST.txt and Addition.txt, to your OneDrive and share the link here.

(How-To: Share OneDrive files and folders - Microsoft Support)

Note: If Microsoft Edge or Chrome mislabels the Farbar Scanner executable as PUA/malware, choose to keep it by tapping … in the bottom bar, choosing Keep, and then choosing Keep anyway in the dialog that appears.