Computer keeps BSOD constantly.

Question

Recently started with a new game I was playing. Stop playing the game for now. However, now it BSOD at random, like going to mozzila, running a virus scan, ect. Not sure what the issue is. I read it could be a power supply issue, but not if it is. Just happen again, saw "Critical Process Died." Looked up Microsoft community and ran some commands per its recommendations. Was in the middle of running the following command and it BSOD again during the scan.

The command I was running:

*Dism /Online /Cleanup-Image /ScanHealth

To add, I thought maybe I needed to replace my thremal paste on my CPU. Did that, still BSOD and everything mentioned above happened.

Answer 1

If the computer runs slower after performing the steps, there is likely a problem with the graphics driver installation. Try to clean and install the driver using DDU.

Display Driver Uninstaller

https://www.guru3d.com/files-details/display-dr...

Run the application from Safe mode.

https://support.microsoft.com/en-us/help/12376/...

Select Clean and restart

Once the drivers are uninstalled

Install the latest Graphics Card driver

Then share the latest Minidump file after a crash.

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Answer 2

Good morning,

Unfortunately, the suggestions above did not fix the issue. Now, my computer seems to run slower. I tried that play the game again (Ghost of Tsushima) on its lowest setting, my computer still shuts down randomly and restarts. Got back into my computer again, went to open firefox, BSOD.

Answer 3

The dmp file indicates errors related to third-party antivirus and errors related to graphics drivers. Disable any overclocking or xmp. If you are overclocking set all settings to its optimal safe default. Try each of the suggestions then observe if the system stabilizes.

1. Completely uninstall the third-party antivirus Bitdefender and other cleaners using their uninstall tool.

Then restart your computer.

List of anti-malware product removal tools

https://answers.microsoft.com/en-us/windows/for...

2. Clean and reinstall the graphics drivers. Download the latest Nvidia driver directly from the Manufacturer's support website. Do not use any third-party driver downloader software to download the driver.

Select the Custom install

then select the Clean Installation Option.

3. Reinstall the Intel WIFI network drivers. Download and install the driver directly from the manufacturer's support website. Do not use any third-party driver downloader software to download the driver. Restart your computer.

Answer 4

https://1drv.ms/f/s!Ap3zCnau-G7dv1mW2Notao2xGpKH?e=C9hoBy

Answer 5

Hi, I'm Jan and I'm happy to help you today. I'm sorry you're having this problem. Please check if it creates a dmp file and share the latest dmp files for us to diagnose the cause of the computer crash/BSOD. Thank you

Please find this folder.

C:\Windows\Minidump

Put the files in a zip

upload files to OneDrive

Share the link here.

Thank you