Video scheduler internal error windows 11

Question

BUGCHECK_CODE: 119

BUGCHECK_P1: 5

BUGCHECK_P2: ffff9689a1c0c000

BUGCHECK_P3: ffff9689a1d6a2e0

BUGCHECK_P4: 62b9f4

FILE_IN_CAB:  050924-13015-01.dmp

TAG_NOT_DEFINED_202b:  *** Unknown TAG in analysis list 202b

DUMP_FILE_ATTRIBUTES: 0x1808
  Kernel Generated Triage Dump

BLACKBOXBSD: 1 (!blackboxbsd)

BLACKBOXNTFS: 1 (!blackboxntfs)

BLACKBOXPNP: 1 (!blackboxpnp)

BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  chrome.exe

DPC_STACK_BASE:  FFFFF8023E259FB0

STACK_TEXT:  
fffff802`3e257f68 fffff802`882c5685     : 00000000`00000119 00000000`00000005 ffff9689`a1c0c000 ffff9689`a1d6a2e0 : nt!KeBugCheckEx
fffff802`3e257f70 fffff802`8764b11b     : fffff802`3e258208 ffff9689`8f15b860 ffff9689`8f15b868 ffff9689`8f15b870 : watchdog!WdLogSingleEntry5+0x3b45
fffff802`3e258020 fffff802`876347ef     : ffff9689`a1c09000 ffff9689`a1c0c000 fffff802`3e2582e0 ffff9689`a1c0c000 : dxgmms2!VidSchiProcessIsrFaultedPacket+0x25f
fffff802`3e2580a0 fffff802`8761db0d     : 00000000`0062b9f4 fffff802`95032690 ffff9689`a1c09000 00000000`00000006 : dxgmms2!VidSchDdiNotifyInterruptWorker+0x16b3f
fffff802`3e258120 fffff802`87e3fdb4     : ffff9689`9624a030 ffff9689`8c0103b9 a0c89468`663c6b12 0000c56f`c0000648 : dxgmms2!VidSchDdiNotifyInterrupt+0xcd
fffff802`3e258180 fffff802`9505096f     : ffff9689`9624a030 ffff9689`96302000 fffff802`0000000e fffff802`00000000 : dxgkrnl!DxgNotifyInterruptCB+0x94
fffff802`3e2581f0 ffff9689`9624a030     : ffff9689`96302000 fffff802`0000000e fffff802`00000000 fffff802`950508f1 : nvlddmkm+0xba096f
fffff802`3e2581f8 ffff9689`96302000     : fffff802`0000000e fffff802`00000000 fffff802`950508f1 ffff9689`96302000 : 0xffff9689`9624a030
fffff802`3e258200 fffff802`0000000e     : fffff802`00000000 fffff802`950508f1 ffff9689`96302000 00000000`00000000 : 0xffff9689`96302000
fffff802`3e258208 fffff802`00000000     : fffff802`950508f1 ffff9689`96302000 00000000`00000000 00000000`00000000 : 0xfffff802`0000000e
fffff802`3e258210 fffff802`950508f1     : ffff9689`96302000 00000000`00000000 00000000`00000000 00000000`00000000 : 0xfffff802`00000000
fffff802`3e258218 ffff9689`96302000     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nvlddmkm+0xba08f1
fffff802`3e258220 00000000`00000000     : 00000000`00000000 00000000`00000000 00000000`00000000 ffff9689`9624a030 : 0xffff9689`96302000

SYMBOL_NAME:  nvlddmkm+ba096f

MODULE_NAME: nvlddmkm

IMAGE_NAME:  nvlddmkm.sys

STACK_COMMAND:  .cxr; .ecxr ; kb

BUCKET_ID_FUNC_OFFSET:  ba096f

FAILURE_BUCKET_ID:  0x119_5_DRIVER_FAULTED_SYSTEM_COMMAND_nvlddmkm!unknown_function

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {55a61c3c-91b1-e527-dcff-f2f0d7348227}

Hello,I would like you to help me understand this problem, since I am not sure what may be happening
Heres the dmp archive.

https://www.dropbox.com/scl/fi/z1kr54yk71r90a0dpgh08/050924-13015-01.dmp?rlkey=8p11cb781cv02uzhcer89co47&st=ksglrw5b&dl=0

Answer 1

Glad to help!

Answer 2

Hello Dave,

I'm going to try it to see if the problem is solved.

Thanks!

Answer 3

Hi, I am Dave, I will help you with this.

Your minidump file indicates that it is the device driver on your Nvidia graphics card that is causing the system to crash

Completely remove the current Nvidia device driver using the widely available free DDU utility, then restart your PC and go to the support page for your PC on the manufacturer's website to download and install their recommended version of the Nvidia device driver.

A slightly older version of that driver is more stable than the latest version.